Preferred Customer Success Software for the Enterprise Delivers Results in Weeks Not Months or Years, Empowers Enterprises to Cross Digital Transformation Finish Line by Becoming Customer Centered

Articulates Vision to Shepherd Enterprises Across the Final Frontier of Digital Transformation to Keep Up with Rapidly Increasing, Radically Evolving Customer Expectations

Joint Solution and Go-to-Market Empower Enterprise Customers to Accelerate Customer Lifetime Value by Operationalizing Customer Centricity Across Their Entire Organization

Integrate Customer Service and Customer Success for Higher Impact and Value

CEO Guy Nirpaz to Introduce Spark at the 2018 Customer Success Summit

Totango customer success platform earns prestigious industry recognition

Strong Market Adoption of Zoe by Influential Customer Base and Business Expansion Increases Overall Value of Totango

Totango Continues Exponential Growth in Enterprise Market

The text-based Zoe can pull info on customers or track teamwork in resolving a customer success issue.

CEO Guy Nirpaz to Introduce Zoe at the 2017 Customer Success Summit

Totango Taps Former 3Com CEO as Chairman to Expand Enterprise Customer Success

The company produces software that provides other companies with data about customers

The company's customers include Jobvite, Pandora, Zoom and Autodesk

Totango Customer Success Platform Earns Prestigious Industry Recognition

Ensuring that clients are getting the most out of what companies have to offer is key in today's as-a-service, subscription economy

While sales teams have become the powerhouse in the enterprise space, companies have realized that the best customers are the ones that you already have.

For Subscription Businesses, Customer Success Software Simplifies Complex Sales Relationships, Reducing Churn and Increasing Recurring Revenue

Totango Enterprise Edition helps subscription-based businesses better understand clients.

For Subscription Businesses, Customer Success Software Simplifies Complex Sales Relationships, Reducing Churn and Increasing Recurring Revenue

Practical Instructions Cover Essential Elements of Customer Success for Rapidly Growing Organizations

Attendees Will Learn About Championing Customer Success, Winning Support, and More, to Help Subscription-Based Companies Improve

Practical Instructions Cover Essential Elements of Customer Success for Rapidly Growing Organizations

2015 Marks Totango's Most Noteworthy Year to Date, With Threefold Increase in Net New Revenue Booked Year-Over-Year

New Capability Helps SaaS Companies Forecast, Visualize, and Influence Renewal and Upsell Revenue to Fuel Growth

Deliver Personalized, Automated Adoption and ROI Reports to Key Account Contacts and End-Users

The company that drives customer success management just released their newest tool, SuccessBeat

Paying extra attention to current customers will help prevent churn—and turn them into promoters of your business.

Experts Honor the Customer Success Platform as Top Software Product of the Year

Built-In Customer Communication Tools Automatically Send Relevant and Contextual Messages to the Right Users at the Right Time to Drive Customer Engagement and Retention at Scale

With automated communications capabilities, the vendor strives to deepen customer engagement.

Comprehensive Customer Success Engagement Data and Work Management Tools Now Available Inside Salesforce CRM

Even at large businesses like Ticketfly, small apps that target individual tasks can make a world of difference.

Automated Business Process Capabilities and Dynamic Account Benchmarking Enable Teams to Follow Best Practices and Drive More Effective Customer Interactions

The latest in communications, acquisitions, messaging, metrics and consolidating from Coney Island of the West, the Five Boroughs the Mother of Presidents, the Tall Stick and the Pearl of the Orient.

Improved satisfaction measurements aim to give organization tailored customer insights.

New ROI Metrics Capability Helps Customer Success Teams Deliver Tangible Results and Maximize Business Impact on Customers

The Leader in Customer Success Management Recognized for Best Solution in Mobile and CRM Categories

Flagship Industry Awards Expanded for the First Time to Recognize and Celebrate the Best Customer Success Teams

The Customer Success Community Gathers to Share Best Practices and Advance the State of the Profession

Turn Insights Into Action With the Industry's Most Comprehensive Customer Success Intelligence and Productivity Solution

Industry Awards for Leading Customer Success Professionals Drive Value to Their Customers

Customer Retention Cost Metric Helps Subscription Businesses Benchmark Customer Success Efforts and Investment

Getting To The Real Cost Of Customer Success

2015 State Of The Customer Success Profession

Leading Industry Event Will Bring Together Hundreds of Attendees From SaaS and Subscription Businesses

Finally, we have the winners of the 2015 CRM Watchlist. This year, it was tougher than ever to win, but these companies have what it takes to make a big impact on the markets they play in.

As SaaS companies expand their Customer Success initiatives and teams, what advice would you give them on thinking about the role of Customer Success?

Customer loyalty is key in the new economy.

First-Ever Customer Success Portfolio Management Capabilities Now Available Inside Salesforce CRM

Expanded Integration Hub Opens New Ways to Leverage All Enterprise Data Assets for Customer Success Operations

Experts Honor Customer Success Solution as Top Software Platform of the Year

Former Zendesk and Salesforce.com Product Executive Joins the Leader in Customer Success Management for Cloud Services

In an increasingly transparent economy, value is key.

Flagship Awards for Customer Success Profession Recognize Leading Practitioners Who Offer True Value to Their Customers

New Predictive Customer Health Signals Detect Early Signs of Churn and Show Businesses the Truth About Their Customers

Join the Modern Customer Success Movement by Downloading the Manifesto for Your Customer Success Team

“The only place where success comes before work is in a dictionary” (Vidal Sassoon)

Totango Accelerates Vision to Become the Standard Platform for Online Services to Understand and Proactively Drive Customer Value

Totango announces two partnerships and their Dreamforce presence: The Customer Lounge and DreamCharge Station.

Jive embeds Totango’s engagement management technology in its social business platform.

The leaders in customer success and customer support integrate their solutions to enable companies to offer an unparalleled customer experience.