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With Totango, Waystar managed client success by prioritizing risk in a growing business, successfully reducing churn by 20%.
Discover how aligning Sales and Customer Success accelerates revenue growth. Learn strategies to strengthen your customer success plan and drive results.
AI is no longer optional — it’s the key to unlocking customer retention and driving revenue growth.
The Only Enterprise CSP with Enterprise-Grade Custom AI Models for Driving Growth
Newly merged customer success powerhouse recognized by G2, Pavilion and Forbes for excellence in innovation, leadership and workplace culture
Two customer success companies, Totango and Catalyst, on Wednesday announced they are merging in an effort to take on the market leader, Gainsight.
Combination of Leading Customer Success Company and Category Innovator Creates Enhanced Platform to Revolutionize the Post-Sale Revenue Motion
Industry's leading customer success software marks momentous year, including recognition as the "Best Customer Success Tool"
Customer success software included in leading global research and advisory firm's assessment of eight top vendors for CS Platforms
Partnership with Higher Logic connects community with customer success; ESG Success provides services to help enterprises with CS transformation, and 9 new integrations expand Totango capabilities to work across the enterprise
Patented technology significantly reduces time to value for SaaS companies – supporting scalable growth and revenue retention by increasing product adoption and onboarding efficiency Totango to launch closed beta July 10, following June 29 informational webinar
Enhancements will augment human customer success productivity with the efficiency of generative AI
Improvements unlock new sales opportunities, drive customer engagement and retention, and help make CS a company-wide initiative
Former IBM Analytics GM brings long track record of growing enterprise technology businesses Company also appoints SaaS industry expert Vinod Hariharan as Chief Financial Officer
By Jamie Bertasi, President and COO of Totango
Longtime customer turned VP of Customer Success will further iterate and improve Totango's most important product – the customer journey
The Solutions Review editors have compiled a list of predictions for 2023 from some of the most experienced professionals across the Enterprise Resource Planning (ERP), Business Process Management (BPM), and Marketing Technology marketplaces.
In a digital era that has become fraught with challenges like supply chain nightmares, war, economic instability, and cyber security threats, your customers still want everything better, faster, and cheaper—which is why the customer success (CS) technology you choose can make or break your company.
The ninth annual Customer Success Industry & Salary Report reveals that CS is more ingrained into key enterprise functions as a critical component to drive growth and innovation
The new solutions accelerate the effectiveness of customer success initiatives to spark growth while empowering businesses to better realize immediate value in CS technology
Growing customer base includes fast-growing companies and enterprises evolving to meet demands of today's customers
