Keep your book of business healthy by efficiently detecting risk and enabling your team to proactively address it.
Easily identify customer expansion opportunities, manage the upsell process, and leverage your happy, healthy customers.
OPEN PLATFORM AND INTEGRATIONS
Create an integrated customer health model using all customer data sources across your existing tech stack to determine risk, identify opportunities, and delegate tasks across your team.
360-degree account profile
Develop strategic account plans, manage day-to-day tasks, and create shared visibility for stakeholders at scale—no matter how many customers you add to your book of business.
Trigger and automate communications for every type of customer engagement model. Use integrated data to deliver the right message at the right time.
Surveys (NPS, CSAT)
Create cross-functional visibility so all levels of an organization can gain insights into customer health and team performance. Share reports and effectively communicate insights to your stakeholders.
Use generative AI and baked-in intelligence to boost the productivity, creativity, and strategic power of your customer success team. Help teams to do more with less and amplify their impact.
Content generator (powered by Jasper)
With Totango, you can do more with less to improve the metrics that matter.