Our Story

Totango started in 2010 when Guy Nirpaz, Omer Gotlieb, and Oren Raboy saw an opportunity to use the cloud to process billions of customer signals and make meaning for customer-facing teams. We have pioneered the growing customer success industry and now we’re the leading enterprise customer success platform for recurring revenue businesses.

Hundreds of global businesses manage customers using Totango. Our enterprise suite of customer success products allow you to connect customer data, monitor health changes, and proactively engage your customers. All within one powerful, integrated platform.

Leadership Team.

Guy Nirpaz

Founder, CEO

Guy has a passion for improving the way that people do business. Since founding Totango, Guy has become an award-winning author and evangelist in the field of Customer Success.

Jamie Bertasi

Chief Operations Officer

Jamie brings extensive experience in leading go-to-market teams. She previously led TellMe to a successful acquisition by Microsoft and continued to grow the business further. In her last position, Jamie was the COO of HomeSuite.

Ravit Danino

SVP Products

As our head of product, Ravit is building the next generation of Customer Success. She brings a wealth of experience leading product at Marketo, HP, and Mercury Interactive.

Kevin O'Came

SVP Customer Success

Kevin brings over 20 years of software experience, which includes building customer success and customer experience programs. Most recently, Kevin led the global Customer Success Team at CA Technologies.

Anne Ting

SVP Marketing

Anne is a seasoned strategy, marketing and product leader with nearly 20 years of experience building and launching enterprise-ready, scalable platforms. Prior to Totango, Anne led global marketing at Unity Technologies.

Yaron Avisror

SVP of Engineering

Yaron leads our product, engineering and support teams. Prior to Totango, he was VP of Software Engineering at CA Technologies and has held technology and product roles at Nolio, Mercury Interactive and Comverse Technology.

Robert Crissman

SVP of Channels

Bob brings 20 years of deep channel expertise to lead the expansion of Totango's channel strategy. Previously, Crissman served as the SVP of Channel Programs and Sales at Vonage and as the VP of Global Channel Sales at Alfresco.

Omer Gotlieb

Co-Founder, SVP of Business Development

Omer has been recognized as a top influencer and mentor in the customer success space. As the SVP of Business Development, he is taking Totango to the next level.

Hamutal Anavi-Russo

CFO

Hamutal has more than 20 years of experience in the enterprise software industries with deep expertise in strategic financial planning and fundraising for companies varying from start-ups to established industry players.

Customer Advisory Board.

Diana Chong

Chrome Enterprise Head of Customer Success

Daniel Greengarten

Global Senior Vice President, Client Success Management & Services Sales

Dione Hedgpeth

Chief Customer Officer

Ken Hamel

EVP, Global Business Operations and member SAP Global Executive Team

Eran Ashkenazi

Senior Vice President of
Global Support & Services

Dilip Kumar

Chief Operating Officer,
Group Services

Bob Melk

Chief Commercial Officer

Madhavi Bezwada

VP, Client Success

Jim Mercer

Head of Customer Success

David McKenney

Vice President Customer Success

Brian Merritt

Vice President of
Customer Success

Paul Case

Vice President of Client Success

Keith Strodtman

Senior Vice President of Cloud Customer Success and Engagement

Dana Miller

SVP, Clients

Board of Directors.

Eric Benhamou

Chairman, BGV

Eric is a 40-year veteran in the IT industry, including 13 years of active venture capital experience as founder and general partner at Benhamou Global Ventures.

Nechemia J. Peres

Board Member, Pitango

Nechemia “Chemi” Peres is a Managing General Partner and Co-Founder of Pitango. He has served on the boards of several successful NASDAQ companies.

Tom Tovar

Independent Board Member

Tom is a CEO and go-to-market executive, building companies in software, cloud, mobile, data, and XaaS platforms, bringing a point of view that is rooted in customer value.

Gary Little

Board Member, Canvas

Gary is a Forbes Midas List venture capitalist with a focus in software. He is an active board member of Totango, Evernote, and many other innovative companies.

Sherman Chu

Board Member

Sherman is a Managing Partner and Co-Founder of Grayhawk Capital. His venture capital career includes Cornerstone Equity Partners and Banc One Capital Partners.

Guy Nirpaz

Founder, CEO

Guy has a passion for improving the way that people do business. Since founding Totango, Guy has become an award-winning author and evangelist in the field of Customer Success.

We Are Passionate About Customers, People and Technology

Our Story

Leadership Team.

Guy Nirpaz

Jamie Bertasi

Ravit Danino

Kevin O'Came

Anne Ting

Yaron Avisror

Robert Crissman

Omer Gotlieb

Hamutal Anavi-Russo

Customer Advisory Board.

Diana Chong

Daniel Greengarten

Dione Hedgpeth

Ken Hamel

Eran Ashkenazi

Dilip Kumar

Bob Melk

Madhavi Bezwada

Jim Mercer

David McKenney

Brian Merritt

Paul Case

Keith Strodtman

Dana Miller

Board of Directors.

Eric Benhamou

Nechemia J. Peres

Tom Tovar

Gary Little

Sherman Chu

Guy Nirpaz

Our Offices.

Silicon Valley

Tel-Aviv

NYC

We Are Hiring

Customer Centered Enterprises Run on Totango. Shouldn't You?

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