webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
register today

Together, we are driving customer-led growth

We are invested in your success, so Totango and Catalyst teamed up to provide you with a Customer Growth Platform and methodology to help you protect and grow revenue from your customer base.

What we're known for.

Protecting revenue by guiding customers toward positive business outcomes is the most sustainable path to growth. Totango and Catalyst have earned over 120 G2 badges and industry recognition for our product and thought leadership.

Most Loved: TrustRadius
Fastest Implementation: G2
Top Rated: TrustRadius
Forrester Wave: Strong Performer 2023
Leader Spring 2024: G2
Best Feature Set: TrustRadius
Momentum Leader: G2

We teamed up to
“build a customer success powerhouse”.

Quote

Now is the moment for Customer Success to cement its value to the C-Suite by protecting revenue under management, owning retention and renewals, and accelerating expansion with precision.

Alistair Rennie

Co-CEO

Dione Hedgpeth
Chief Customer Officer
Quote

Combining the best of Catalyst and Totango into a unified product for enterprises and fast-growing companies will ensure businesses not only survive but rapidly uncover growth and revenue opportunities that are often overlooked. Read more

Edward Chiu
Co-CEO, co-founder of Catalyst Software

Dione Hedgpeth
Chief Customer Officer

Where we work

Remote and in-person, but always together.

25

U.S. States

6

Countries

Bay Area HQ

2 Offices | NYC & Tel Aviv

How we work

We stand by shared values in all we do.

See Open Positions

Candid

We have the courage to speak openly, truthfully, and kindly – even when the conversation is difficult. The power of honesty and transparency is building trust and continuously improving. 

Committed

Our dedication to our work and our customers is unwavering. We overcome obstacles because we’re focused on achieving our goals. This commitment fuels our drive and ensures that we deliver excellence in everything we do.

Competitive

We are driven by a healthy competitive spirit that pushes us to outperform our own expectations. This is how we drive innovation, lead the industry, and achieve remarkable results.

Collaborative

We are about “we,” not “me.” We harness the diverse strengths and perspectives of each individual. Working as “one team” is how we innovate, solve problems, and achieve more.

Curious

Curiosity is the spark that ignites innovation. We encourage a culture of continuous learning and exploration so we can discover new opportunities, learn from our experiences, and move forward with fresh insights.