Our Story

Totango started in 2010 when Guy Nirpaz, Omer Gotlieb, and Oren Raboy saw an opportunity to use the cloud to process billions of customer signals and make meaning for customer-facing teams. We have pioneered the growing customer success industry and now we are the leading enterprise customer success platform for recurring revenue businesses.

Hundreds of global businesses manage customers using Totango. Our enterprise suite of customer success products allow you to connect customer data, monitor health changes, and proactively engage your customers. All within one powerful, integrated platform.

Leadership Team.

Guy Nirpaz

Founder, CEO

Guy has a passion for improving the way that people do business. Since founding Totango, Guy has become an award-winning author and evangelist in the field of Customer Success.

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Jamie Bertasi

Chief Customer Officer & Chief Operations Officer

Jamie leads the go-to-market and customer success teams at Totango. A proven and trusted leader, Jamie has a demonstrated track record for building high-value experiences for customers and delivering strong business results.

Mark Lockareff

Chief Administrative Officer
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As CAO, Mark leads our finance, legal, corporate and business development, HR and administrative teams. Mark brings over 30 years of experience building, operating and investing in software and internet companies.

Ravit Danino

SVP Products

As our head of product, Ravit is building the next generation of Customer Success. She brings a wealth of experience leading product at Marketo, HP, and Mercury Interactive.

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Anne Ting

SVP Marketing

Anne is responsible for building awareness, driving demand and scaling the company’s high-velocity, low-friction digital distribution model. Prior to Totango, Anne led global marketing at Unity Technologies.

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Sumant Pal

SVP Solutions and Services

Sumant leads Solutions and Professional Services at Totango. He has a proven track record of building high performance Consulting and Sales Engineering teams globally at EMC and Veritas, having lived and worked in the US, Europe and Asia.
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Amit Bluman

VP of Engineering

Amit is an entrepreneur & software engineering manager with 20+ years of experience. Amit leads our customer-centered engineering groups. Prior to Totango, he was a CTO in EdgeBI startup and has held technology and managerial roles at Seperia, Tescom, and Elad systems.

Hamutal Anavi-Russo

CFO

Hamutal has more than 20 years of experience in the enterprise software industries with deep expertise in strategic financial planning and fundraising for companies varying from start-ups to established industry players.

Omer Gotlieb

Co-Founder, SVP of Business Development

Omer has been recognized as a top influencer and mentor in the customer success space. As the SVP of Business Development, he is taking Totango to the next level.

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