webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
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We Are Passionate About Customers, People and Technology

Unite your data, teams, and communications to spark your customer engagements and accelerate customer driven growth.

Our Story

Totango started in 2010 when Guy Nirpaz, Omer Gotlieb, and Oren Raboy saw an opportunity to use the cloud to process billions of customer signals and make meaning for customer-facing teams. We have pioneered the growing customer success industry and now we are the leading enterprise customer success platform for recurring revenue businesses.

Hundreds of global businesses manage customers using Totango. Our enterprise suite of customer success products allow you to connect customer data, monitor health changes, and proactively engage your customers. All within one powerful, integrated platform.

Leadership Team.

Guy Nirpaz Totango CEO

Guy Nirpaz

Founder, CEO

Guy has a passion for improving the way that people do business. Since founding Totango, Guy has become an award-winning author and evangelist in the field of Customer Success.

Jamie Bertassi Totango COO

Jamie Bertasi

President & COO

Jamie leads the go-to-market, customer success, people, and business operations teams at Totango. A proven and trusted leader, Jamie has a demonstrated track record for building high-value experiences for customers and delivering strong business results.

Ravit Danino Totango SVP Product

Mark Lockareff

Chief Strategy Officer

Mark leads our strategy, and corporate and business development effort at Totango. Mark brings over 30 years of experience building, operating and investing in software and internet companies.

Dennis Reardon | Totango

Dennis Reardon

Chief Revenue Officer

Dennis is responsible for the global field operations and revenue growth strategy at Totango. He is a passionate, energetic leader and coach who brings over 15 years of success in building high-performing global teams which generate consistent growth and long-term client value. Dennis earned a degree in Business from Boston College in Chestnut Hill, MA.

Ravit Danino Totango SVP Producto

John Yee

Chief Financial Officer

John Yee leads the financial strategy, global accounting, and legal teams at Totango.  John brings over 20 years of experience in finance in the high-tech industry from both private industry and Big 4 public accounting firms.

Ravit Danino Totango SVP Product

Ravit Danino

SVP Products

As our head of product, Ravit is building the next generation of Customer Success. She brings a wealth of experience leading product at Marketo, HP, and Mercury Interactive.

Anne Ting Totango SVP Marketing

Anne Ting

SVP Marketing

Anne is responsible for building awareness, driving demand and scaling the company’s high-velocity, low-friction digital distribution model. Prior to Totango, Anne led global marketing at Unity Technologies.

Sumant Pal, SVP Solutions

Sumant Pal

SVP Solutions and Services

Sumant leads Solutions and Professional Services at Totango. He has a proven track record of building high performance Consulting and Sales Engineering teams globally at EMC and Veritas, having lived and worked in the US, Europe and Asia.


Amit Bluman Totango SVP Engineering Totango

Amit Bluman

SVP of Engineering

Amit is an entrepreneur & software engineering manager with 20+ years of experience. Amit leads our customer-centered engineering groups. Prior to Totango, he was a CTO in EdgeBI startup and has held technology and managerial roles at Seperia, Tescom, and Elad systems.

Customer Advisory Board.

Diana Chong

Diana Chong

Chrome Enterprise Head of Customer Success

Google
Kerri Brown

Kerri Brown

GVP, Head of E2E Customer Engagement Strategy & Operations

SAP
Dione Hedgpeth

Dione Hedgpeth

Chief Customer Officer

Sumo Logic
Eran Askenazi

Eran Ashkenazi

Senior Vice President of
Global Support & Services

SentinelOne
Kevin Lorell

Kevin Lorell

Vice President of Customer Success

Roadster
Kevin Lorell

Shelby Czarnota

VP, Customer Success  Business Solutions

SAP
Madhavi Bezwada

Madhavi Bezwada

VP, Client Success

Waystar
Jim Mercer

Jim Mercer

Head of Customer Success

Zoom
Brian Merritt

Brian Merritt

Vice President of
Customer Success

Trustpilot logo
Paul Case

Paul Case

Vice President of Client Success

Tyler Tech logo
Keith Strodtman

Keith Strodtman

Senior Vice President of Cloud Customer Success and Engagement

SAP Logo
Robert Stobaugh

Robert Stobaugh

VP, Customer Success

Samsara logo
Dana Miller

Dana Miller

SVP, Clients

360 Insights
Carlos Quezada

Carlos Quezada

Director, Global Services Head of Customer Success

Aruba Logo
Shawn White

Shawn White

Vice President, Global Customer Experience

Dynatrace
Nouman Rahuf, NTT

Nouman Rahuf

Vice President, Managed & Support Services Sales

NTT company logo
Andy Ellis

Andy Ellis

Chief Revenue Officer

Lucid
Brent Cogswell

Brent Cogswell

Head of Customer Success

Schneider Electric
Rob Miller

Ken McMahon

Head of Customer Success

Nextiva
Matt Portner

Matt Portner

Vice President, Client Experience

lytx
Matt Portner

Chris Wood

VP Customer Success and Chief of Staff

qlik
Matt Portner

Matt Daake

SVP, Commercial Account Team

lytx

Investors.

Eric Benhamou

Eric Benhamou

Chairman, BGV

Eric is a 40-year veteran in the IT industry, including 13 years of active venture capital experience as founder and general partner at Benhamou Global Ventures.

Nechemia Peres

Nechemia J. Peres

Board Member, Pitango

Nechemia “Chemi” Peres is a Managing General Partner and Co-Founder of Pitango. He has served on the boards of several successful NASDAQ companies.

Tom Tovar

Tom Tovar

Independent Board Member

Tom is a CEO and go-to-market executive, building companies in software, cloud, mobile, data, and XaaS platforms, bringing a point of view that is rooted in customer value.

Gary Little

Gary Little

Board Member, Canvas

Gary is a Forbes Midas List venture capitalist with a focus in software. He is an active board member of Totango, Evernote, and many other innovative companies.

Sherman Chu

Sherman Chu

Board Member

Sherman is a Managing Partner and Co-Founder of Grayhawk Capital. His venture capital career includes Cornerstone Equity Partners and Banc One Capital Partners.

Guy Nirpaz

Guy Nirpaz

Founder, CEO

Guy has a passion for improving the way that people do business. Since founding Totango, Guy has become an award-winning author and evangelist in the field of Customer Success.

Our Offices.

Silicon Valley

Corporate Headquarters
1 Twin Dolphin Dr.
Redwood City, CA 94065

Tel-Aviv

Corporate Headquarters
94 Yigal Alon, Alon Tower 2, Floor 4,
Tel Aviv-Yafo, Israel

We Are Hiring

Totango is helping hundreds of recurring-revenue businesses retain and grow their customer base with a simple, elegant customer success platform that our users love. Join our growing teams in Silicon Valley and Israel to be a part of something great!

All Open Positions

More than 5,000 businesses run on Totango. Shouldn't you?

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