On-demand

The future of customer-led growth with Catalyst & Totango

March 28, 2024 @ 8 AM PT | 11 AM ET

In this exclusive webinar, Chief Product Officer Kevin Chiu will dive into the reasons behind the merger, the enhanced capabilities of the unified platform, and why this is a pivotal moment for the customer success industry.

Did you miss the live event? Recording coming soon. Register to get the recording.

Totango and Catalyst

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March 28, 2024

The future of customer-led growth with Catalyst & Totango

In this exclusive webinar, Chief Product Officer Kevin Chiu will dive into the reasons behind the merger, the enhanced capabilities of the unified platform, and why this is a pivotal moment for the customer success industry.

Online
On-demand
In-person
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days
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Online/Virtual – Free

Thursday, March 28, 2024

Customer expectations are at an all-time high, so businesses require a robust, agile, and comprehensive platform to not only meet, but exceed these expectations.

Totango and Catalyst have joined forces to provide the most innovative customer growth platform to support the post-sale revenue cycle, combining their customer success and post-sale expertise and technology so that you can deliver customer value with precision. The powerful combination drives recurring revenue success and measurable growth for nearly 600 global customers, from large enterprises to fast-growing businesses.  

In this exclusive webinar, Chief Product Officer Kevin Chiu will dive into the reasons behind the merger, the enhanced capabilities of the unified platform, and why this is a pivotal moment for the customer success industry.

What you’ll learn: 

  • The story behind our journey:  Learn more about the “why” behind our decision to join forces and why we are excited about the journey ahead. 
  • What post-sale teams need to succeed today: Learn more about our point of view and methodology on what Customer Success teams need to thrive in today’s competitive fight toward revenue growth.  
  • How we plan to deliver the market's best customer growth platform Discover the new, cutting-edge features and improved functionalities that will be available. Learn how these advancements can drive your customer growth strategy forward.

Interact with leaders from both Totango and Catalyst: 

  • Kevin Chiu - Chief Product Officer
  • Karen Budell - Chief Marketing Officer

Join Us - We only have a limited number of seats

This webinar is a must-attend for existing customers of Totango and Catalyst, as well as any business looking to elevate their customer success game and post-sale revenue growth. Learn firsthand about the exciting opportunities this combination brings to the table and how it can empower your business to thrive in the competitive market landscape.

Register to Watch

Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

Register today to watch

Register today

Register to save your spot

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hosted by:
Kevin O'Came
Kevin O'Came

Kevin Chiu
Chief Product Officer, Catalyst

Kevin O'Came

Customer expectations are at an all-time high, so businesses require a robust, agile, and comprehensive platform to not only meet, but exceed these expectations.

Totango and Catalyst have joined forces to provide the most innovative customer growth platform to support the post-sale revenue cycle, combining their customer success and post-sale expertise and technology so that you can deliver customer value with precision. The powerful combination drives recurring revenue success and measurable growth for nearly 600 global customers, from large enterprises to fast-growing businesses.  

In this exclusive webinar, Chief Product Officer Kevin Chiu will dive into the reasons behind the merger, the enhanced capabilities of the unified platform, and why this is a pivotal moment for the customer success industry.

What you’ll learn: 

  • The story behind our journey:  Learn more about the “why” behind our decision to join forces and why we are excited about the journey ahead. 
  • What post-sale teams need to succeed today: Learn more about our point of view and methodology on what Customer Success teams need to thrive in today’s competitive fight toward revenue growth.  
  • How we plan to deliver the market's best customer growth platform Discover the new, cutting-edge features and improved functionalities that will be available. Learn how these advancements can drive your customer growth strategy forward.

Interact with leaders from both Totango and Catalyst: 

  • Kevin Chiu - Chief Product Officer
  • Karen Budell - Chief Marketing Officer

Join Us - We only have a limited number of seats

This webinar is a must-attend for existing customers of Totango and Catalyst, as well as any business looking to elevate their customer success game and post-sale revenue growth. Learn firsthand about the exciting opportunities this combination brings to the table and how it can empower your business to thrive in the competitive market landscape.

Featuring leaders from:

Waystar

Read the transcript

Register today

Register to save your spot

Watch Now
hosted by:
Kevin O'Came
Kevin O'Came

Kevin Chiu
Chief Product Officer, Catalyst

Kevin O'Came

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

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FEATURING:
Kevin O'Came
Kevin O'Came

Kevin Chiu
Chief Product Officer, Catalyst

Kevin O'Came
Kevin O'Came

Karen Budell
CMO, Totango

Kevin O'Came