MY PORTFOLIO
Get a bird's-eye view of your customer accounts with our My Portfolio feature. With notifications and tasks, you'll never miss an important event again.
360-DEGREE ACCOUNT PROFILE
With the 360-degree account profile, you get a complete view of every customer's account. Track their journey with Timeline, create customized Success Plans, monitor usage, and keep all digital assets in one place.
VIDEO BUSINESS REVIEWS
Scale engagement with a digital-first approach. Send customers personalized video content through Totango campaigns.
Your customer success control center
Scale engagement with a digital-first approach. Send customers personalized video content through Totango campaigns.
Your customer success control center
Video Business Reviews let you send personalized video content through your Totango campaigns anytime, anywhere in your customer journey. No need to wait for the next QBR cadence.
CUSTOMER HEALTH SCORE
With the 360-degree account profile, you get a complete view of every customer's account. Track their journey with Timeline, create customized Success Plans, monitor usage, and keep all digital assets in one place.
OUTCOME SUCCESS PLANS
Stay on top of customer interactions with Touchpoints, create professional-looking presentations with Presentation Generator, communicate in a more engaging way with Video Business Reviews, and provide self-service options with our Customer Portal.
Effortlessly manage customer progress, share insights and collaborate with your team. With a few clicks, you can create tailored plans to meet your unique business goals. Say goodbye to complicated tracking and hello to seamless success.
During a time of rapid growth, Github utilized Totango to scale their CS ops while driving their NRR to over 130%.
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