May 30, 2018
The State of the Customer Success Profession 2018 - Survey Results First Look
The results are in from our 2018 State of the Customer Success Profession Survey! Join us 5/30 at 10:00 am PST for a first look.
In this webinar recording, you'll learn how to build an effective health model to measure real business outcomes and drive retention.
Watch this 45-minute webinar replay to learn which tools, processes, and capabilities are needed to drive continuous learning within a dynamic Customer Success model.
In Part 2 of our customer health webinar series, we take a more advanced look at health and dive into measuring the effectiveness of a customer health model.
Change is hard, particularly when you are changing the behavior of employees. But Slack has done an unbelievable job in changing the way people work - making it really easy to communicate and collaborate in real time.
Totango CMO, Jill Rubin, and PwC Head of Service & Customer Success Practice, Dave Yoffie, discuss how you can set up programs to maximize value and impact for your customers.
At #CSSummit18, we focus on how you and your company can accelerate the impact of customer success, drive more intelligent engagement, and dive into trends that influence 2018 and beyond.