Join us online for live and on-demand webinars, or meet our team at in-person events. See you there!
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Welcome to Totango Live! 2023—our free flagship event showcasing the latest platform innovations, integrations, and industry leaders shaping the future of customer success.
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Join us for networking with top CS and Sales leaders in Austin, TX. Identify key frictions around Customer Success & Sales Collaboration and together come up with product and process improvements.
Join us for a day of learning and innovation with top CS leaders in Arlington, VA. Take part in workshops, unravel challenges in utilizing customer data, and pitch your ideas to win prizes. End your day networking over food and drinks in an exciting tech environment.
Cross-functional collaboration
Don't miss out on this opportunity to gain valuable insights and take your customer success initiatives to new heights. Join us and unlock the growth potential within your organization through the power of in-app communications.
Scaled CS
Join us as we work together to accelerate the opportunities for driving retention, renewal, and expansion.
Cross-functional collaboration
Join Joe Tichenor, Senior Client Success Insights Manager at Waystar, as he shares how they developed programs to drive cross-functional alignment and achieve success with rapid speed.
Product roadmap
Tune in this month to hear from Ravit Danino, Totango’s SVP of Product, as she showcases upcoming innovations that will help your team do more with less. In this session, you’ll learn about what we’re focusing on in the year ahead, how you can provide feedback to our product team, and new features on the horizon.
Customer journey
Join Kristin Lisson, Director of Customer Enablement & Training at Totango, along with Celeena Mohammed, Customer Success Operations Specialist at Citylitics, and Edu Tech Operations Consultant Stephanie Keiko Kong, to hear the most effective training programs and strategies to help customers grow their skills while also achieving better results for their own customers.
Scaled CS
Join Totango CMO Karen Budell along with Growth Molecules founder Emilia D’Anzica and Head of CS Education Annie Stefano to learn how digital strategies result in increased value and confidence for your customers, time savings for your team, and growth for your company.
Industry trends
Join a panel discussion featuring insights from the 2022 CS Industry & Salary Survey Report and guidance from Totango thought leaders on how to solve the challenges of scale.
Product roadmap
Hear from Totango leader Ravit Danino, SVP of Product about the next iteration of Totango’s Composable Customer Success Platform—more open, streamlined, and impactful.
Industry trends
Join Totango’s Chief Marketing Officer, Karen Budell, and Sr. Director of Customer Success, Robyn Fernandez, as they share trends and key takeaways uncovered by the report.
Product roadmap
Come see how our Q2 launches help CSMs save time and create more efficient workflows, then get an in-depth look at some new Q3 features to drive growth.
Retention
Want to know the secrets to keeping customers happy and driving growth? Learn how Schneider Electric cracked the case and launched their cloud-based SaaS by incorporating proper data instrumentation and in-depth analytics to help them adapt quickly and achieve predictable growth.