Join over 5,000 customers from start-ups to fast growing enterprises using Totango

Google
Zoom
Autodesk
SAP
Walk Me
NTT
Solarwinds
Aircall
Aircall
TrustPilot
Waystar
Waystar
Monster
Sumo Logic
Site Improve
Schneider Electric
On24
Nasdaq

Strong enough for the enterprise, yet nimble enough for a start-up

Over 5,000 businesses of all sizes are using Totango to better engage with their customers. Whether you are a CS team of 1, 10 or 100, Totango can help you achieve your goals. Totango’s ease-of-use is why we are the platform of choice for organizations focused on delivering speed to value and highest adoption.

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Totango Customer 360

Customer Story: Wisr

Ed-tech start-up Wisr experienced massive growth last year and quickly realized they needed a solution that would help them scale overnight. After looking at ChurnZero and other similar boutique vendors, Wisr turned to Totango. In less than x weeks they were up and running on Totango and in less than 12-months they built a CS team, program, processes and digital campaigns to support 300x in new customer growth without adding additional headcount.

See How Quickly You Can Scale
G2 Crowd Users Love Us Badge

"Powerful, yet easy to use.
Scales as you scale."

Verified customer review at G2

Users love Totango

Why? Because Totango takes the guesswork out of automating your programs to reach your goals. Our SuccessBLOCs are ready-made tool kits that help you get started immediately.

  • Data Insights and Scorecards
  • Playbooks  & Automated Workflows
  • Preconfigured Audience Segments
  • Email Campaign Templates

Totango lets your CS team do more with less by giving you turn-key solutions to your business’ challenges.

Integrate all of your data for better decision making

Our customer data platform easily integrates various sources of data and from multiple product lines into one singular source of truth to allow for easy viewing and access for your team. Reviewers recognize Totango ahead of competitors like Churn Zero for ease of integration.

See it in Action
Totango Customer 360

The future of Customer Success is Totango

94% of customers reported that they felt confident in Totango’s product direction, our customer’s trust in us is one of the things we are most proud of. Totango is not a solution that only fits your needs now, but as your business evolves. We are constantly listening to our partners, and by constantly adding new SuccessBlocs that reflect on their CS requirements, Totango helps you deliver better outcomes to your customers.

See Why
Totango Customer Data Platform
Totango Customer Data Platform

Integrate with all of the tools you already use

Securely connect all of your customer data for a single, unified view of the customer. Simple to administer and maintain.

Totango Customer Data Platform

Integrate with all of the tools you already use

Securely connect all of your customer data for a single, unified view of the customer. Simple to administer and maintain.

With Totango, you can more effectively get a single view of the customer, facilitate dynamic customer segmentation, and analyze your customer data so you can proactively engage customers with personalized communication at every stage of their customer journey. As a result you can create a better experience for your customers while helping grow revenue for your company.

See it in Action
Totango Customer Data Platform

Take it from our raving fans

Hear what customers have to say about using Totango. Then try for free!

Joan Cortez
Customer Success Manager
Zoom

Totango - great software, makes my job easier.

Totango is great for all businesses regardless of size. Totango can scale along with your company growth. With its intuitive user interface, CSM's can easily adapt and create personalized reports, segments that allow them to strategize at the same time.

Verified customer review at Trust Radius
Anisha H
VP of Customer Success
Start Up

Great CS platform for a high velocity SMB focused team!

What do you like best? Email campaigns and automated success plays will expand a lean CS team's stretch with milestones and touch points that will not only help operationalize a client, but will ensure a positive client experience.

Verified customer review at G2
Keara Noyd
Customer Success Manager
SHIFT Media

Totango gets the job done!

Totango has streamlined our workflows and has consistently proven to be an easy to use system. We know exactly what to look out and how to the read the data which makes us better at our jobs. Additionally, our Manager creates CTAs in response to the triggers we've set up. This makes it super easy for us to know what to do, when to do it by, and to keep busy!

Verified customer review at TrustRadius
Ryan Radel
Customer Success Associate II
OnShift

Totango Helps Tame my Outreach Timelines

Totango is used by our Customer Success team to ensure we are proactively outreaching to our accounts. There are certain tasks that generate to ensure we are in constant contact. It has been easy to customize to suit the needs of our department and industry.

Verified customer review at TrustRadius

It's Time to Get Started. Customer Success for Everyone.

Activate your customer success today with the plan that scales with your growth.

Community
Edition

Forever Free

Get Free

All the core functionality of a Customer Success platform. Perfect for organizations just getting started with customer success.

Up to 3 Seats

Up to 100 Accounts

Self-Administration

Single Unified View of Your Customer

Customer Health Score

Early Warning System

Insights Dashboards & Scorecards

Customer Segmentation

Journey Optimizer

Automated Playbooks and Workflows

Email Campaigns (250 emails/month)

Totango Shield protects data

Security and privacy are built into the foundation of our customer success platform and company

Privacy Shield FrameworkGDPR CompliantISO 27001Truste CertifiedAICPA SOC 2