Understand how customers are using your products

Proactively personalize your customer's experience and drive value by capturing day-to-day product analytics and usage data.

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Totango Customer Data Platform

Quickly improve customer lifetime value

Totango makes it easy for you to leverage product usage metrics to establish practical goals and KPIs you can implement at every stage of the customer journey. Introduce efficiencies, and trigger personalized engagements (at scale) at each stage of the customer journey to build relationships and deliver best outcomes.

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Access and act on customer health in real time

Get real-time metrics around customer health to make data-driven decisions. Quickly understand your customer journey and automate playbooks to help drive the right value at the right time.

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Totango Customer Data Platform
Totango Customer Data Platform

Break down silos and improve customer success

Empower your teams by providing enterprise-wide access to relevant data, so everyone has a detailed context for customer engagement. Give teams the opportunity to analyze customer data to improve your feature development and deliver a valuable customer experience.

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Don’t take our word for it, we’ve partnered with our customers to deliver incredible customer experiences and drive results!


Faster Time to Market


New Product Adoption


Decrease in Onboarding Time


YoY Retention


CSAT for Onboarding


NPS rating

Integrate with all the tools you already use

Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.

Enterprise-grade privacy and security your IT team will love

Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention

SOC-2 certified

GDPR compliant

SCIM & SSO supported

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Trusted by the world’s fastest-growing businesses and well-established software giants

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Award-winning enterprise customer success leader

Highest ratings on G2 and TrustRadius