webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
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  • Intelligent sales and marketing apps help to nurture more sales-ready leads, personalize buyer experiences, and build customer relationships at scale.
  • Proactive customer service tools empower agents to take the right action, personalize customer interactions across channels, and speed resolutions with automated workflows.
  • Connected field service tools help to resolve service issues before they occur by delivering timely, proactive service, detecting service issues remotely with IoT, and using insights to schedule preventative maintenance.
  • Modern finance and operations tools help to elevate financial performance, bring processes together to streamline operations, and help employees succeed.
  • Connected commerce tools allow users to create omnichannel customer experiences, centralize merchandising, inventory and fulfillment, and personalize the shopping experience at every touchpoint.
See the benefits of integrating MS Dynamics with Totango

See the power of MS Dynamics + Totango. Try it Free.

webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
register today

How MS Dynamics works

MS Dynamics is a set of intelligent business applications, including sales, marketing, service, operations, and commerce, that helps companies deliver results through predictive, AI-driven insights. It combines CRM and ERP capabilities to transform and enable core customers, employees, and business activities. MS Dynamics integrates data, business logic, and processes to provide automated, integrated, and intelligent sales and marketing capabilities that help to efficiently convert leads into customers.

webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
register today
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The benefits of integrating MS Dynamics with Totango

MS Dynamics is a set of intelligent business applications, including sales, marketing, service, operations, and commerce, that helps companies deliver results through predictive, AI-driven insights. It combines CRM and ERP capabilities to transform and enable core customers, employees, and business activities. MS Dynamics integrates data, business logic, and processes to provide automated, integrated, and intelligent sales and marketing capabilities that help to efficiently convert leads into customers.

With this integration, you can:

  • Sync data attributes into Totango accounts directly from their corresponding records on your CRM.
  • Write back to MS Dynamics from Totango in real-time, so that your sales team doesn’t miss important notifications.
  • Sync custom objects so you can customize both MS Dynamics and Totango to report on those things that are unique to your business.
  • Create customer dashboards that allow you to analyze your MS Dynamics data in combination with data from other sites.
  • Get real-time visibility into customer health so you can take action at the right time with the right messages to either secure or expand your customer relationships.

See the power of MS Dynamics + Totango.

MS Dynamics

Connect and stream business application information from MS Dynamics to Totango