Hear from our customers how Totango is accelerating customer success results for leading enterprises.
Totango's Dynamic Assignment, a game-changing innovation that enables organizations to tap into a fluid group of specialists throughout the enterprise to match their expertise with the specific needs of customers, replacing the dedicated delivery model many enterprises currently utilize.
When Monster doubled down on its small business segment at the beginning of 2018, it tapped Totango to help reduce customer churn and identify upsell and cross-sell opportunity. With just one full year under their belt using Totango they have increased their small business segments retention rate 11 points YoY. Doing so helped Monster hold onto over $1.5 M in customer revenue and greatly improved sales rep productivity.
Following a period of rapid growth through acquisitions, managed services provider Data Intensity found it increasingly difficult to make sense of their customer data. Managing their growing customer base effectively due to a fragmented and outdated system was challenging until Totango came along.
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