During a time of rapid growth, Github utilized Totango to scale their CS ops while driving their NRR to over 130%.
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SentinelOne leveraged Totango to employ a digital-touch CS program that contributed to their growth, which included reporting 134% NRR.
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Egnyte used Totango’s automation and personalization capabilities to improve their onboarding process, enabling them to significantly reduce manual work by 50%.
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TaskRabbit helped their Taskers achieve a 3x improvement in Tasker earnings, enabling them to retain their best Taskers and drive growth for their business.
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Aruba’s one-to-many CS program successfully scaled their customer experience, while maintaining a personalized approach and achieving an impressive 30-point increase in NPS.
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With Totango, Waystar managed client success by prioritizing risk in a growing business, successfully reducing churn by 20%.
Watch StoryBy leveraging Totango’s powerful technology and taking a digital-first approach to customer success early on, Teamwork has been able to drive scalability and growth.
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