Stop letting renewals slip through the cracks

Automate your customer renewal process with tools that proactively remind customers of upcoming deadlines, nurture customer satisfaction, detect risk, and more.

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Totango Customer Data Platform

Automate your renewal process to ensure success

Schedule automated, personalized messages based on key events in your customer lifecycle, including approaching renewal deadlines or user behaviors that may pose risks to the renewal process. Proactively respond to risk notifications to restore satisfaction. Customize renewal reminders to incorporate upsell and cross-sell promotions.

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Intelligently detect payment issues

Don’t let expired payment methods slow down or prevent your customers from renewing. Totango can detect issues with your customer’s payment methods and help resolve it quickly, so that contract renewal remains a seamless and easy process.

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Totango Customer Data Platform
Totango Customer Data Platform

Don’t take our word for it, we’ve partnered with our customers to deliver incredible customer experiences and drive results!


Faster Time to Market


New Product Adoption


Decrease in Onboarding Time


YoY Retention


CSAT for Onboarding


NPS rating

Integrate with all the tools you already use

Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.

Enterprise-grade privacy and security your IT team will love

Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention

SOC-2 certified

GDPR compliant

SCIM & SSO supported

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Trusted by the world’s fastest-growing businesses and well-established software giants

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Award-winning enterprise customer success leader

Highest ratings on G2 and TrustRadius