Customer success software you can’t outgrow
The biggest customer success teams in the world use Totango to increase product adoption, prevent churn, and grow expansion revenue.
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Built-in CS best practices to help you scale with the click of a button
At the core of Totango are SuccessBLOCs, proprietary program modules with CS best practices baked into our customer success software.
SuccessBLOCs help you quickly launch CS programs so you can achieve your business goals—no matter where you are on your journey, how often your goals change, or how your business grows over times.
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Integrate data to get a 360 view of customer health
Create an integrated health model using all your customer data sources to determine risk, identify opportunities, and delegate actions across your enterprise.
Collaborate across teams to manage your customer portfolio
Develop strategic account plans, identify actions for teams, and create shared visibility for stakeholders. Plus, use bidirectional data sync with tools across your tech stack to foster a customer-first mindset.
Engage with customers when and where it matters
Trigger customer communications via email, in-app, videos, and more so your customers can achieve their goals, then easily scale campaigns as your business grows.
Take a tour of Totango
Too good to be true? Try it. Sign-up for a 14-day FREE Trial to see if Totango might be a fit for your team. You can also chat with one of our CS experts who would be happy to discuss your customer success goals and show how Totango can meet your needs—now and as you scale your business.
Don’t take our word for it, we’ve partnered with our customers to deliver incredible customer experiences and drive results!
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Integrate with all the tools you already use
Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.
Enterprise-grade privacy and security your IT team will love
Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention
SOC-2 certified
GDPR compliant
SCIM & SSO supported
Trusted by the world’s fastest-growing businesses and well-established software giants
Our logo retention improved 8% YoY and I really believe it's because of the work that we did with Totango.
Dione Hedgpeth
Chief Customer Officer
Totango means greater client satisfaction, as well as team member satisfaction.
Madhavi Bezwada
VP, Client Success
From Day 1, I always looked at Totango as an innovative platform.
Carlos Quezada
Head of Customer Success
Great ROI, makes our lives so much easier.
James Elphick
Customer Success Program Manager
