Whether you are just starting out or want to learn and teach customer success, Totango Community gives you everything you need to start today. No credit cards. No trial period.
A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan for your start-up, growth or enterprise needs.
Free Forever
Custom Quote
up to 5
Customized
Account Profile
up to 1000
Customer Health
Organizational Hierarchy
Opportunity Management
Product Usage
Support Tickets
Tasks & Timeline
Health Changes
Tasks
Touchpoints
Support Tickets
SuccessBLOCs (Onboarding, Adoption, Expansion, Renewal, VOC etc.)
SuccessBLOCs Gallery
Scorecards
Segments
Reports & Analytics
Assets
Manual (On-Demand) SuccessPlays
Triggered (Event-Based) SuccessPlays
up to 3
Unlimited
Automated Touchpoint
One-Time Campaigns
up to 1000 emails (lifetime)
Scheduled Campaigns
up to 1000 emails (lifetime)
Ongoing Campaigns
up to 1
Destination Pages
Customer Health Configuration
Revenue Center
Team Spotlight
Usage Monitor
Early Warning System
Alerts and Notifications
SuccessPlay Effectiveness
Churn Predictor - beta
Health Auto Tuning - beta
Customer Data Hub
Data Modeler
Health Designer
Integrations - Manual Upload
Integrations - Scheduled/Connected
Unlimited
Rapid Insight Forms
User Roles & Assignments
Standard
Custom
Permissions
Success Teams
1 Team
Unlimited
Self Service Administration
Custom URL
Custom Logo
Custom Watermark
Google Authentication
SSO Support
Customer Community
Knowledgebase
Video Tutorials
Enterprise Support Package
Available
Implementation Support
Available
Designated Success Manager
Available
Whether you are just starting out or want to learn and teach customer success, Totango Community gives you everything you need to start today. No credit cards. No trial period.
Try NowAll essential capabilities including:
Single Unified View of Customer
Alerts & Notification
Automated Lifecycle Management and Playbooks
Customer Communications
Executive Console
AI and Machine Learning
Data Management
User Management
Platform Capabilities
Shield
Support
A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan for your start-up, growth or enterprise needs.
Everything included in the Community package + more enterprise features.
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