Forever Free
All the core functionality of a Customer Success platform. Perfect for organizations just getting started with customer success.
Up to 3 Seats
Up to 100 Accounts
Self-Administration
Single Unified View of Your Customer
Customer Health Score
Early Warning System
Insights Dashboards & Scorecards
Customer Segmentation
Journey Optimizer
Automated Playbooks and Workflows
Email Campaigns (1,000 emails/month)
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A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan to fit your needs.
Includes all Community Edition, plus:
Unlimited Accounts
Email Campaigns
Custom User Roles
Unlimited Teams
Enterprise Hierarchy
Single Sign-On (SSO)
Implementation Specialist
Designated CSM
Free Forever
Custom Quote
up to 3
Customized
Account Profile
up to 100
Customer Health
Organizational Hierarchy
Opportunity Management
Product Usage
Support Tickets
Tasks & Timeline
Health Changes
Tasks
Touchpoints
Support Tickets
SuccessBLOCs (Onboarding, Adoption, Expansion, Renewal, VOC etc.)
SuccessBLOCs Gallery
Scorecards
Segments
Reports & Analytics
Assets
Manual (On-Demand) SuccessPlays
Triggered (Event-Based) SuccessPlays
Automated Touchpoint
One-Time Campaigns
Scheduled Campaigns
Ongoing Campaigns
Destination Pages
Campaigns Sent
1,000 emails/month
Customer Health Configuration
Revenue Center
Team Spotlight
Usage Monitor
Early Warning System
Alerts and Notifications
SuccessPlay Effectiveness
Customer Data Hub
Data Modeler
Health Designer
Integrations - Manual Upload
Integrations - Scheduled/Connected
Rapid Insight Forms
User Roles & Assignments
Standard
Custom
Permissions
Success Teams
1 Team
Unlimited
Self Service Administration
Custom URL
Custom Logo
Custom Watermark
Google Authentication
SSO Support
Customer Community
Knowledgebase
Video Tutorials
Enterprise Support Package
Implementation Support
Available
Designated Success Manager
Available