Transform insights into actionable GTM strategies

You need customer intelligence to see clearly, and automation to act instantly, from marketing to sales, and CS to product.

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Egnyte
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Schneider Electric
Ciena
TaskRabbit

  • Executive-level reporting

    Access concise, high-impact insights on customer health, revenue trends, and engagement metrics—tailored for C-suite and boardroom discussions.

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  • Delight your customers

    Craft precise, branded campaigns that captivate your customers. Deliver the right message at the right time, creating meaningful value and lasting engagement.

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  • Inform the future of your product

    Utilize customer voices to shape the future of your product. Effortlessly gather and analyze feedback to make data-driven decisions that align with customer needs and expectations.

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  • Breakdown GTM silos and unify towards growth

    Unite your teams under a single vision with shared insights, seamless integrations, and interconnected workflows. Foster true collaboration that eliminates barriers, aligns goals, and drives superior performance—all while accelerating sustainable growth.

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METHODOLOGY

Totango was built to align the entire business around protecting and growing revenue

Grasph with Analyze and Assess, Audit and Act
Madhavi Bezwada smiling looking at the camera
20%
CHURN REDUCTION
“We were able to use Totango to identify where there is known risk, build a plan, and then work collaboratively with the other departments to execute and share that plan.”
Madhavi Bezwada
SVP, Client Success, Waystar
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Integrate with all the tools you already use.

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REPORT

Totango Named a Leader in the Forrester Wave™️

Totango named a Leader in The Forrester Wave™: Customer Success Platforms, Q4 2025. Scores 5/5 in Vision, Innovation, Roadmap, Pricing Transparency & Flexibility

Value Level Agreement Template
TEMPLATE

Value Level Agreement Template

A free template to align expectations, metrics, and outcomes—so every renewal, QBR, and expansion is grounded in agreed-upon impact.

Initial Alignment Guide Template
TEMPLATE

Initial Alignment Guide Template

A free template to capture critical context from Sales to post‑Sales — accelerating time to value and delivering a better customer experience.