Contact Us: 1-800-634-1990

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Our Story

We started in 2010 when we saw an opportunity to use the cloud to process billions of customer signals and make meaning for customer-facing teams. We have pioneered the growing customer success industry and now we’re the leading enterprise customer success platform for recurring revenue businesses.

Hundreds of global businesses manage customers using Totango. Our enterprise suite of products allow you to connect customer data, monitor health changes, and proactively engage your customers. All within one powerful, integrated platform.

Leadership Team

Guy has a passion for improving the way that people do business. Since founding Totango, Guy has become an award-winning author and evangelist in the field of Customer Success.

Guy Nirpaz

Co-Founder, CEO

Jim leads our Customer Success team. He brings deep enterprise customer experience after leading solutions, services, and success teams at CallidusCloud, Badgeville, and CSC.

Jim Coleman

SVP of Customer Success

As our head of product, Ravit is building the next generation of Customer Success. She brings a wealth of experience leading product at Marketo, HP, and Mercury Interactive.

Ravit Danino

VP Products

Omer has been recognized as a top influencer and mentor in the customer success space. As the SVP of Business Development, he is taking Totango to the next level.

Omer Gotlieb

Co-Founder, SVP of Business Development

Jill has over 20 years of experience leading successful teams in enterprise marketing at high tech companies including Sun Microsystems, Vitria, and NextLabs.

Jill Rubin

Chief Marketing Officer

Oren oversees all engineering and technology operations. Before Totango, he founded Beyondo and Kidyos. He also led product engineering at P-Cube, acquired by Cisco.

Oren Raboy

Co-Founder, VP Engineering

Bill heads our global sales organization and brings over a decade of Fortune 500 business transformation management experience. In addition to leading enterprise sales, Bill is a bestselling author.

Bill Hobbs

SVP Sales

Tomer oversees financial forecasting, business analysis, accounting, HR and legal operations. Prior to Totango, he was VP Finance at Alicanto and held senior FP&A positions at SAP and Amdocs.

Tomer Manor

Head of Finance and Operations

Board of Directors

Eric is a 40-year veteran in the IT industry, including 13 years of active venture capital experience as founder and general partner at Benhamou Global Ventures.

Eric Benhamou

Chairman, BGV

Nechemia “Chemi” Peres is a Managing General Partner and Co-Founder of Pitango. He has served on the boards of several successful NASDAQ companies.

Nechemia J. Peres

Board Member, Pitango

Tom is a CEO and go-to-market executive, building companies in software, cloud, mobile, data, and XaaS platforms, bringing a point of view that is rooted in customer value.

Tom Tovar

Independent Board Member

Gary is a Forbes Midas List venture capitalist with a focus in software. He is an active board member of Totango, Evernote, and many other innovative companies.

Gary Little

Board Member, Canvas

Guy has a passion for improving the way that people do business. Since founding Totango, Guy has become an award-winning author and evangelist in the field of Customer Success.

Guy Nirpaz

Co-founder, CEO

Our Offices

Silicon Valley

Corporate Headquarters

1200 Park Place, Suite 200

San Mateo, CA 94403

Silicon Wadi

125 Derech Menachem Begin

Hayovel Building, Floor 23

Tel Aviv, 67010, Israel

We are Hiring

Totango is helping hundreds of recurring-revenue businesses retain and grow their customer base with a simple, elegant product that our users love. Join our growing teams in Silicon Valley and Israel to be a part of something great!