From Busy to Productive: Upcoming Totango Updates for Improving Team Prioritization
Top of mind for almost every post-Sales leader right now is how to scale their team’s ability to manage a growing customer population without having to scale headcount. Automation, playbooks, AI, digital CS – these can help, but what we ultimately need is to ensure that the human we trust to do these critical jobs are spending their time in the optimal way. Individual contributors need clarity in how to prioritize their week and decide which customers to invest in, while leaders need insight into how they should allocate resources across a customer population.
Totango’s upcoming product releases will be designed to connect these two needs – giving CSMs guided workflows to prep and act, and managers executive-level reporting to analyze engagement gaps, track IC performance, and improve quota planning.
Join us on October 29 to get a sneak peek into what’s coming soon to Totango.
During this session, we’ll:
- Walk through how CSMs can use the My Week feature to focus on the right meetings and actions
- Highlight how leaders can leverage Team Performance reporting to identify gaps and coach effectively
- Provide a roadmap for how these features fit into Totango’s broader vision for scaling customer value
