Product usage/consumption
DAU/WAU/MAU (active usage by day, week, month)
Number of license License purchased/license utilized
# of features used
Onboarding completion score
Time To Value (TTL)
Integrations connected
Last contact
# of key stakeholder contacts
Relationship score of stakeholders
Engagement over a period of time
User-generated content
Community engagement
Participation in user research (i.e., beta program)
Number of renewals
Number of upsells
Account growth
Invoice history
Feature requests
Support tickets
NPS (Net Promoter Score)
CSAT (Customer Satisfaction Score)
CES (Customer Effort Score)
Product feedback
Product review (i.e., G2, Capterra)
Red, Yellow, Green
Survey intro: Here at [COMPANY NAME], we aim to help you stay ahead of all future pricing conversations by aligning with your budgeting cycle, and understanding your procurement process. Please complete the below form to help us be
Question 1:
When does your team typically start budgeting for the next year?
Question 2:
Do you use a third party for procurement?
Question 3:
If you answered yes to the above, which procurement company are you using? (if N/A, please leave blank!)
Question 4:
Who is the correct point of contact to work with on any commercial conversations for your team?
Question 5:
Please provide your name and email 📧