Customer Success
Totango
Get instant access to a dynamic single 360 view of your customers with the Customer 360 SuccessBLOC.
Build your complete real-time view into customer health, across all of your customers, by easily connecting all of your customer data - in one place. Surface insights into the state of your customer base, their journey and lifecycle, whether they’re using your products or not, their level of engagement, and their willingness to recommend your business, giving you the context and history you need to engage more personally and proactively.
Measure success for the customer and success for the business
Filter and analyze groups of users or accounts to stay ahead of behaviors and deliver success
Help your team with company and industry best practices to shorten the learning and training time and create consistency across your engagements.
