Unlocking business growth: How customer success operations can be your secret weapon

Ever felt that there's a missing link between your customers' satisfaction and your company's growth? You're not alone. In an era where customer success has become a pivotal game-changer, it's not just about having a dedicated team but an entire organizational strategy. A strategy that ensures your customers don’t just come to you but stay, thrive, and become your biggest promoters.

At Totango, we don’t just talk the talk; we walk the walk. We’ve partnered with industry giants and learned firsthand the transformative power of a well-oiled customer success operations machine. This isn't just about post-sales support; it's about crafting a journey where every touchpoint accelerates your customer towards their goals - and yours.

Join us for an exclusive webinar where Katie Yagodnik, our Director of Customer Success Operations, dives deep into real-world strategies with Claire Carlson from Sezzle, Christina Brown of CDK Global, and Mariana Lynch from ACA Group. Together, they’ll unveil best practices to architect customer success operations to ensure your customers’ aspirations are always in sync with their results.

Don’t let the pain of missed opportunities haunt you. Discover how to elevate your brand by making customer success your most potent growth driver. See you there!

Claire Carlson

Manager of Digital Growth and Operations, Sezzle

Christina Brown

Customer Success Operations Manager, CDK Global

Mariana Lynch

Customer Success Manager, ACA Group