Customer success software your business can’t outgrow

Totango provides unlimited scalability and unmatched time to value to help cross-functional enterprise teams achieve critical business outcomes at each stage of the customer journey.

Totango In-app builder

View all customer data in one place

Eliminate the need for your CS team to log into multiple tools to understand their customers and improve their ability to support their success and growth.

Integrate with daily tools

Connect to communication, scheduling, and productivity tools your teams use every day. Eliminate manual work of connecting CS team touchpoints with customers.

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In-App Segmentation
Totango In-app builder

Automate manual tasks

Use automation to trigger workflows, tasks, and notifications to make your CS team more efficient at managing their customer portfolio—both digitally and with a human touch.

Take control of your customer portfolio

Totango Composable Customer Success software enables your business to drive predictable revenue growth through retention, renewal, and expansion by allowing you to compose, manage, and iterate your true product: your customer journey.
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Totango supports us by helping us work more efficiently and providing the insights that we need around our customers to take the right steps to make them successful.

Martijn de Graff
Head of Customer Success, PeakData

Get started with out-of-the-box best practice templates

SuccessBLOCs are pre-built customer success program templates, embedded with industry best practices so you can get started quickly, and improve the churn and retention metrics that matter.

Maximize Team Productivity

Get a valuable overview of your customer engagement, allowing you to gain insights into how and when your team interacts with customers.

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Automate Renewals

Automate your renewal process to increase customer retention and growth.

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Manage Business Reviews

End to end process to help you manage and visualize your Business Reviews.

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Manage Onboarding Projects

Delight customers from day one with a smooth and efficient onboarding experience

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Customer 360

Surface real-time insights into your entire customer base, all in one place.

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Egnyte reduced manual work by 50% by using Totango automation and personalization capabilities to improve their onboarding process

Github Customer Story

Learn how Totango can help you achieve your customer success goals.

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