Totango Expands Leadership Team to Capitalize on Growth

Media Inquiries: Contact Karen Budell, CMO

Media Inquiries: Contact Karen Budell, CMO

SAN MATEO, Calif., Feb. 21, 2019 /PRNewswire/ -- Totango, the leader in customer success for the enterprise, today announced the appointment of industry veterans Hamutal Russo as CFO; Robert Crissman as SVP of Channels; and Anne Ting as SVP of Marketing. The appointment of these executives reflects the company's focus on capitalizing against another year of significant business growth and expansion. Russo, Crissman and Ting bring to Totango their collective expertise in financial planning and fundraising, channel strategy, product marketing and communications for leading enterprise organizations, enabling Totango to continue on its mission to empower enterprises to quickly adopt and operationalize customer centricity across their organizations.

"Enterprises have recognized the need to adopt a company-wide approach to customer success and we have significant ambitions for how we will continue to empower our customers on their path to customer-centricity," said Guy Nirpaz, CEO and Co-Founder, Totango. "To achieve this, we are committed to building a world class team. Hamutal, Bob and Anne are seasoned industry veterans who bring unique leadership expertise and a wealth of knowledge in key business development areas to propel our business to new heights."

Totango's new executive appointments strengthen the company's leadership team with impressive experience from top global technology companies:

  • Hamutal Russo, CFO: Russo has more than 20 years of experience in the enterprise software industry with deep expertise in strategic financial planning and fundraising for companies varying from start-ups to established industry players. Most recently, she was the CFO for PerceptiMed, a medical technology company developing medication verification systems to reduce the margin of error in pharmacies dispensing prescriptions. Before PerceptiMed, Russo was the CFO for Linkage Biosciences, a molecular diagnostics platform, and has served in various CFO positions at Scene53, BlueSnap and Orsense. "In my career, I have seen firsthand how challenging it is to implement customer success at the enterprise level and I believe Totango has a truly innovative solution that empowers enterprise customers to make sense of customer-centric data to realize business results," said Russo. "I look forward to working with Guy and the Totango team to achieving key strategic financial and fundraising goals."
  • Robert Crissman, SVP of Channels: As the SVP of Channels, Crissman brings 20 years of deep channel expertise to help expand Totango's channel strategy. Previously, Crissman served as the SVP of Channel Programs and Sales at Vonage where he introduced a comprehensive channel partnership program, and as the VP of Global Channel Sales at Alfresco where he built out a global channel sales engine. Crissman has also held channel leadership roles at Microsoft where he was the lead architect rebuilding the partner program into a more business and sales-focused engine that is today's Microsoft Partner Network, and at VMware where he was responsible for building out the mid-market go-to-market engine with a partner-led sales model that was adopted worldwide. He has also been named a top Channel Chief by CRN in 2016 and 2017, and received a Top Channel Chief Award from Channel Partners in 2018."Architecting a robust channel strategy is an integral part of achieving growth in new markets," said Crissman. "I am excited to help take Totango to the next level by working with the sales and partnership teams to add solution providers, system integrators and strategic partners into Totango's go-to-market strategy mix to ultimately bring a customer-centered paradigm to the mainstream enterprise."
  • Anne Ting, SVP of Marketing: Ting is a seasoned strategy, marketing and product leader with nearly 20 years of experience building and launching enterprise-ready, scalable platforms. Prior to Totango, Ting led global marketing at Unity Technologies, a real-time 3D development platform provider. She has also held company leadership roles at Qotient, Wishlife, Avnet and Synthe Consulting, and helmed marketing teams at Scientific Learning and Motorola."Totango is unmatched in the way it has helped operationalize customer-centricity across enterprise organizations," said Ting. "I look forward to joining Totango's marketing teams to collaborate on new ways to engage with customers, prospects and investors in a compelling way."

About Totango
Totango is the leading Customer Success solution for the enterprise. Our platform provides access to all customer information, best practices, and relevant metrics so enterprises can proactively and intelligently operate their company around their customers. Leading customer-centric enterprises such as Dimension Data, Monster and Zoom use Totango to drive customer adoption, retention, expansion and advocacy.