September 25, 2020 - Totango, the largest and fastest growing leader in Customer Success, today announced that TrustRadius has recognized Totango with a 2020 Tech Cares Award. This award celebrates companies that have gone above and beyond to provide their communities, clients, and front line workers with support during

the COVID-19 crisis.

“We are honored to have been nominated by our customers and selected by TrustRadius for our relentless commitment to partner with and support our customers, our community and our employees” said Guy Nirpaz, CEO and Founder, Totango. “In these times of unprecedented change, delivering value to customers is more important than ever and our Free Community Edition and COVID-19 toolkit offers any business a complete platform and best practices for taking the guesswork out of how to stay engaged with customers and retain their business.”

Totango empowers businesses to unlock valuable insights from customer data and orchestrate their customer engagement model to achieve outsized business results. Totango’s Free Forever Community Edition gives businesses a way to have a Customer Success tool without any cost, which is critical in unknown economic times. The COVID-19 Readiness toolkit, which is available to all customers (including free subscribers) assists organizations with running, managing and orchestrating the multiple goals, teams, engagement workflows and activities required to quickly adapt to today’s changing circumstances and support future growth.

"Totango has earned a 2020 Tech Cares award, which recognizes tech companies that have gone above and beyond to support their clients and communities in 2020 and during the COVID-19 pandemic," said Megan Headley, Vice President of Research at TrustRadius. "Totango was nominated for this award based on it's support for customer success professionals during the pandemic, specifically releasing a Forever Free version of their platform and a COVID-19 toolkit to provide all users with specialized resources to facilitate customer success during the pandemic."

To be accepted for the Tech Cares Award, each nominated organization had to be a B2B technology company that demonstrated above-and-beyond caring during the COVID-19 pandemic. Everyone was welcome to nominate an organization for this award, including those who work for or with the company. All nominations were thoroughly vetted by the TrustRadius research team.

About Totango: Totango is the largest and fastest growing Customer Success company in the world. Totango’s modern software platform helps businesses of all sizes run, orchestrate, and optimize their customer engagement across the entire customer journey, delivering experiences users crave and business results at scale. Over 2000 businesses from start-ups to the fastest-growing enterprises like Zoom, SAP, and Google use Totango to get real-time access to customer health, stay alerted to risks and opportunities, and engage proactively and intelligently with their customers to drive evaluation, onboarding, product adoption, renewal, revenue growth and advocacy. Get started with Totango for free at https://www.totango.com/

About TrustRadius: TrustRadius is the fastest growing, most trusted customer voice and insights platform that helps tech buyers make great decisions and helps technology vendors acquire and retain great customers. Each month, over 1 million B2B technology buyers use verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Headquartered in Austin, TX, TrustRadius was founded by successful entrepreneurs and is backed by Next Coast Ventures, Mayfield Fund, and LiveOak Venture Partners.