SAN MATEO, Calif., Nov. 29, 2018 /PRNewswire/ --Totango, the leader in customer success for the enterprise, today announced the appointment of Yaron Avisror as Senior Vice President of Engineering, who brings over 20 years of expertise in leading and growing engineering, architecture and product management teams at both large enterprise organizations and startups. As the company prepares for another year of significant expansion, Avisror will lead Totango's product, engineering and support teams, which have tripled in size over the past year, to architect, build out and scale enterprise-grade customer success solutions to serve the company's growing customer base and meet global demand.
Totango's solution is proven to empower enterprises to complete their digital transformation and grow their businesses by becoming a more customer centered organization, driving positive business results. Over the past year, Totango has experienced record business growth, more than doubling its revenue and customer base, with over 3 million user transactions processed every day in its platform. During this period, Totango also introduced Spark, its next generation flagship customer success solution, acquired Personity.ai, an AI and machine learning PaaS, and announced a significant go-to-market partnership with SAP.
"Our rapid growth validates Totango's long-held belief in the importance of the customer to long-term business success. We see our vision of the Customer Centered Economy taking root—2018 was the year that large enterprises truly began to recognize the value of a company-wide approach to customer centricity," said Guy Nirpaz, CEO and Founder, Totango. "To meet the need of enterprises worldwide, we will continue to build a world class team that incorporates the latest advancements into the industry's only enterprise-ready customer success platform. With a strong record of operational excellence and deep expertise in architecting enterprise solutions, Yaron understands the complexity of B2B product management and has the development and technical experience necessary to lead our engineering teams to even greater heights of innovation."
Before Totango, Avisror was the Vice President of Software Engineering at CA Technologies where he successfully built and led engineering teams to innovate, develop and deploy sophisticated and complex software solutions for large enterprises. Prior to this, Avisror held a variety of technology and product management roles at companies including Nolio (acquired by CA Technologies), Mercury Interactive and Comverse Technology.
"There's no more important problem that needs to be solved operationally in large enterprises today than customer success," said Avisror. "I'm excited to work with industry visionary Guy Nirpaz and the talented engineers at Totango to architect the next generation of enterprise customer success solutions that are core to the progress and competitive advantage of modern businesses."
Totango is the leading Customer Success solution for the enterprise. Our platform provides access to all customer information, best practices, and relevant metrics so enterprises can proactively and intelligently operate their company around their customers. Leading customer-centric enterprises such as Dimension Data, Monster and Zoom use Totango to drive customer adoption, retention, expansion and advocacy.