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SAN MATEO, CA--(Marketwired - September 14, 2016) - Totango, a leading customer success platform company, today announced $8 million in Series C financing led by Benhamou Global Ventures (BGV), with participation from returning investors Pitango Venture Capital, Canvas Ventures, and Interwest Partners. Eric Benhamou, founder and general partner at BGV, will join Totango's board as chairman.
The Clear Choice for Enterprise Companies
Since its last funding round in 2014, Totango has launched the enterprise version of their customer success platform and significantly expanded their roster of enterprise customers, including several leading software companies such as Act-On, Autodesk, Pandora, Clarabridge and Zoom. At the same time, Totango grew their industry conference, Customer Success Summit, to over 1500 attendees in 2016 and launched their award-winning guide to customer success, Farm Don't Hunt.
Eric Benhamou joins Totango's board as chairman, underscoring the company's strategic focus on the enterprise market. With over 40 years of experience in the software and technology space, Eric has served on more than 25 corporate boards, including Palm, Netscape, Legato, and 3Com, where he also served as CEO for several years.
Benhamou states, "Enterprises' reliance on SaaS and Cloud products is peaking and we see the need for customer success technology. We have identified Totango as the most complete customer success solution on the market and an early leader in the enterprise space. With their significant traction and incredible industry knowledge, we are confident in their efforts and will provide our expertise to help them navigate this period of significant growth."
Totango plans to leverage this latest investment to scale their sales and marketing operations while continuing to build on their suite of customer success solutions. As the only independent platform to offer solutions for even the most complex customer relationships, Totango has already improved customer success operations at some the largest public enterprises.
"Today's customer success executives are expected to deliver predictable revenue outcomes from their cloud businesses, constantly improve team efficiency, and prove their products' ROI to survive," said Guy Nirpaz, CEO of Totango. "We are excited for Eric and his team at Benhamou Global Ventures to share their expert guidance as we make customer success operations more efficient and drive positive revenue impact for our customers."
For More Information:
Learn more about Customer Success: http://totango.com/resources/
Learn why companies choose Totango: https://www.totango.com/why-totango/
Join Totango's innovative team: https://www.totango.com/jobs/
Totango is an enterprise-grade customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to identify at-risk accounts, reduce churn, grow predictable revenue, and maximize customer value over time.
About Benhamou Global Ventures
BGV, is an early-stage venture capital firm with deep Silicon Valley roots, with an exclusive focus on enterprise information technology opportunities in global markets. BGV currently has 15 active companies in its portfolio. The BGV team has successfully built and implemented a cross-border venture investing model with companies from Israel, Europe and Asia. The fund was founded by Eric Benhamou, former chairman and CEO of 3Com, Palm and co-founder of Bridge Communications. Comprised of an experienced partnership team of global operating executives and investors, BGV is often the first and most active institutional investor in a company and has a powerful network of technical advisors, executives and functional experts who actively engage with its portfolio companies. The company has offices in Palo Alto, California and Tel Aviv, Israel.