Enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything your employees do.
Enable a culture of the customer with the Enterprise to Customer business growth strategy, where the customer is the focus of everything your employees do.
Customer Success Teams
A robust customer success management platform
Understand the health of your entire customer portfolio and focus on the customers that need the most help. Save time and resources with automated programs, customer segmentation, and revenue forecasts.
“Totango's E2C software is a good fit for any company that needs to understand what their customers are doing and wants to actually impact their behavior.”
Ariel Utnik, VP of Customer Success, Panaya
Entire Company
A conversational interface that is available to all employees, for a flat access fee and no special login required
Foster a culture of the customer by empowering everyone in your company to participate in customer success with safe access to customer data and the ability to participate in cross-functional customer impacts.
“Any subscription business can benefit from Zoe by making the customer data that we define available to anybody in the organization.”
Shai Rybak, VP Customer Success, Clicktale
Connect the dots of all customer data and proactively monitor for meaningful health changes
CUSTOMER INSPIRED
Achieve a customer-centric data model where the customer is the object
UNIQUE DNA
Input data that reflects your unique business and DNA-CX will adapt to match
IMPERFECT CUSTOMER DATA
Get insights immediately from imperfect data, then refine and iterate over time
Connect the dots of all customer data and proactively monitor for meaningful health changes
CUSTOMER INSPIRED
Achieve a customer-centric data model where the customer is the object
UNIQUE DNA
Input data that reflects your unique business and DNA-CX will adapt to match
IMPERFECT DATA
Get insights immediately from imperfect data, then refine and iterate over time
