Modular units of success to help you achieve your customer results faster
ServiceNow partners can now benefit from Totango Zoe
Workfront’s 40-person customer success team tried using a Google Sheet to manage thousands of customers. It didn’t work. It crashed daily.Learn Totango helped Workfront improve customer retention, automate manual tasks, and gain better data-driven insights that drive revenue.
What this approach is doing, is ultimately forcing businesses to become more customer-centric, and to organize around their customers and their success.Kate Leggett, Forrester, Customer Success Should Be A Team SportMarch 9, 2017