Accelerator Onboarding Program

Through an outlined series of 1:1’s and webinars with Totango experts, the Accelerator Onboarding Program was designed to get our customers up and running with Totango in just 3 weeks. This is the perfect starting place to get fast value from Totango, for FREE!

DAY 1

Get Oriented

Get up to speed on Totango and the Accelerator Onboarding Program

DAYS 1-3
DAY 3

Data Integration

1:1 session with your Customer Success Engineer to review integration.

DAY 5

Set-Up Your First SuccessBLOC

Learn about SuccessBLOCs and key features, set-up your onboarding stages and customize your program goals.

DAY 7

Configure Health

Learn about health with Totango, customize High Touch Onboarding Health and enable your Health Profile.

Train the Trainer

Get your team ready for Totango Day 1 with dedicated resources, content and training agendas.

DAY 15

Totango Day 1

Publish your first SuccessBLOC, activate your SuccessPlays and Onboard your Customers with Totango!

2010
Ready or not here
we come!

Totango founded by Guy Nirpaz
2011
We're first.

Totango launches the 1st native Customer Success product with Customer Health & Usage support.
2013
Held first Customer Success Summit

Totango rallies the CS community in the industries first Customer Success Summit.

2013
We're zooming along.

Zoom becomes a customer (and still is) before it was a household name.
2014
A

Totango published the Customer Success Manifesto.
2016
Our guy wrote The Guide.


Guy Nirpaz published "Farm Don't Hunt: The Definitive Guide to CS"
2016
Surprise we're enterprise

Introducing multi-product, account, and health hierarchy

2017
A monster or two crossed our paths.

Google, NTT, and Monster became customers
Dilip Kumar

"Totango helps our success managers to actually help our clients consume our offers and drive adoption."

Dilip Kumar
COO, NTT

2017
Say hello to Zoe.

Launched Zoe for Customer Success Company-Wide
2018
We're so sappy.


Landed SAP for a 5-year contract and launched 1,200 users in 5 months
SAP
2019
Launched Spark & SuccessBLOCs – modular CS
April 2020
Launched Freemium, Self-Service PLG

To do this they would have to build a company that would be profitable in its first year. Not the next Uber of *insert clever idea*.

June 2020
5,000+ Businesses running on Totango
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