Leading companies run on Totango

Totango Customer Data Platform

Identify customer health, risks, and opportunities

Connect all customer data streams in one place and get a complete real-time view of your customer’s health at any time, for all customers.

Try it Free

Engage precisely and effectively throughout the customer journey

Surface the customer-centered activities that drive the biggest impact on your customers’ outcomes and your business results.

See it in Action
Totango Proactive Customer Success
Totango Customer Success Outcomes

Rally your whole organization around customer success

Make information and insights accessible to your entire organization so everyone can participate in driving customer outcomes.

Try it Free

We partner with our customers

Your success is our top priority.

"The biggest thing that impressed me the most is how much the Totango team engaged and partnered with us and how much that engagement and partnership drove speed to value."

Jeff hurst, EVP – Client success, Waystar

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Totango Proactive Customer Success

It's Time to Get Started. Customer Success for Everyone.

Activate your customer success today with the plan that scales with your growth.

Community

Beta
FREE

Whether you are just starting out or want to learn and teach customer success, Totango Community gives you everything you need to start today. No credit cards. No trial period.

Try Now
Up to 5 users

All essential capabilities including:

Single Unified View of Customer

Alerts & Notification

Automated Lifecycle Management and Playbooks

Customer Communications

Executive Console

AI and Machine Learning

Data Management

User Management

Platform Capabilities

Shield

Support

See all features

Business

A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan for your start-up, growth or enterprise needs.

30-Day Free TrialRequest Demo
Unlimited Users

Everything included in the Community package + more enterprise features.

See all features
Totango Shield protects data

Security and privacy are built into the foundation of our customer success platform and company

Community
Edition

Forever Free

Get Free

All the core functionality of a Customer Success platform. Perfect for organizations just getting started with customer success.

Up to 3 Users

Up to 500 Accounts

Self-Administration

Single Unified View of Your Customer

Customer Health Score

Early Warning System

Insights Dashboards & Scorecards

Customer Segmentation

Journey Optimizer

Automated Playbooks and Workflows

Email Campaigns (250 emails/month)

Enterprise Edition

Free Demo

Free Demo

A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan to fit your needs.

Includes everything in 30-day Trial, plus:

Implementation Specialist

Designated CSM

Totango Shield protects data

Security and privacy are built into the foundation of our customer success platform and company

Privacy Shield FrameworkGDPR CompliantISO 27001Truste CertifiedAICPA SOC 2

Community

Enterprise Edition

Pricing

Free Forever

Custom Quote

Number of Users

up to 3

Customized

Single Unified View of Customers

Account Profile

up to 500

Customer Health

Organizational Hierarchy

Opportunity Management

Product Usage

Support Tickets

Tasks & Timeline

Alerts and Notifications

Health Changes

Tasks

Touchpoints

Support Tickets

Automated Lifecycle Management and Playbooks

SuccessBLOCs (Onboarding, Adoption, Expansion, Renewal, VOC etc.)

SuccessBLOCs Gallery

Scorecards

Segments

Reports & Analytics

Assets

Manual (On-Demand) SuccessPlays

Triggered (Event-Based) SuccessPlays

Customer Communication

Automated Touchpoint

One-Time Campaigns

Scheduled Campaigns

Ongoing Campaigns

Destination Pages

Campaigns Sent

250 emails/month

Executive Console

Customer Health Configuration

Revenue Center

Team Spotlight

Usage Monitor

AI & Machine Learning

Early Warning System

Alerts and Notifications

SuccessPlay Effectiveness

Data Management

Customer Data Hub

Data Modeler

Health Designer

Integrations - Manual Upload

Integrations - Scheduled/Connected

Rapid Insight Forms

User Management

User Roles & Assignments

Standard

Custom

Permissions

Success Teams

1 Team

Unlimited

Platform Capabilities

Self Service Administration

Custom URL

Custom Logo

Custom Watermark

Shield

Google Authentication

SSO Support

Services & Support

Customer Community

Knowledgebase

Video Tutorials

Enterprise Support Package

Implementation Support

Available

Designated Success Manager

Available

Community

Beta
FREE

Whether you are just starting out or want to learn and teach customer success, Totango Community gives you everything you need to start today. No credit cards. No trial period.

Sign Up
Up to 3 users

All essential capabilities including:

Single Unified View of Customer

Alerts & Notification

Automated Lifecycle Management and Playbooks

Customer Communications

Executive Console

AI and Machine Learning

Data Management

User Management

Platform Capabilities

Shield

Support

See all features

Business

A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan for your start-up, growth or enterprise needs.

30-Day Free TrialRequest Demo
Unlimited Users

Everything included in the Community package + more enterprise features.

See all features
Totango Shield protects data

Security and privacy are built into the foundation of our customer success platform and company

Recognized Leader in Customer Success

Our customer success platform and mobile app have won awards from leading experts across the technology space.