Leading companies run on Totango

Totango Customer Data Platform

Identify customer health, risks, and opportunities

Connect all customer data streams in one place and get a complete real-time view of your customer’s health at any time, for all customers.

Try it Free

Engage precisely and effectively throughout the customer journey

Surface the customer-centered activities that drive the biggest impact on your customers’ outcomes and your business results.

See it in Action
Totango Proactive Customer Success
Totango Customer Success Outcomes

Rally your whole organization around customer success

Make information and insights accessible to your entire organization so everyone can participate in driving customer outcomes.

Try it Free

We partner with our customers

Your success is our top priority.

"The biggest thing that impressed me the most is how much the Totango team engaged and partnered with us and how much that engagement and partnership drove speed to value."

Jeff hurst, EVP – Client success, Waystar

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Totango Proactive Customer Success

It's Time to Get Started.Β Customer Success for Everyone.

Activate your customer success today with the plan that scales with your growth.

Community

Beta
FREE

Whether you are just starting out or want to learn and teach customer success, Totango Community gives you everything you need to start today. No credit cards. No trial period.

Try Now
Up to 5 users

All essential capabilities including:

Single Unified View of Customer

Alerts & Notification

Automated Lifecycle Management and Playbooks

Customer Communications

Executive Console

AI and Machine Learning

Data Management

User Management

Platform Capabilities

Shield

Support

See all features

Business

A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan for your start-up, growth or enterprise needs.

30-Day Free TrialRequest Demo
Unlimited Users

Everything included in the Community package + more enterprise features.

See all features
Totango Shield protects data

Security and privacy are built into the foundation of our customer success platform and company

Community
Edition

Forever Free

Get Free

All the core functionality of a Customer Success platform. Perfect for organizations just getting started with customer success.

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Up to 3 Users

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Up to 500 Accounts

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Self-Administration

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Single Unified View of Your Customer

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Customer Health Score

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Early Warning System

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Insights Dashboards & Scorecards

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Customer Segmentation

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Journey Optimizer

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Automated Playbooks and Workflows

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Email Campaigns (250 emails/month)

Enterprise Edition

Free Demo

Free Demo

A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan to fit your needs.

Includes everything in 30-day Trial, plus:

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Implementation Specialist

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Designated CSM

Totango Shield protects data

Security and privacy are built into the foundation of our customer success platform and company

Privacy Shield FrameworkGDPR CompliantISO 27001Truste CertifiedAICPA SOC 2

Community

Enterprise Edition

Pricing

Free Forever

Custom Quote

Number of Users

up to 3

Customized

Single Unified View of Customers

Account Profile

up to 500

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Customer Health

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Organizational Hierarchy

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Opportunity Management

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Product Usage

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Support Tickets

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Tasks & Timeline

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Alerts and Notifications

Health Changes

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Tasks

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Touchpoints

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Support Tickets

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Automated Lifecycle Management and Playbooks

SuccessBLOCs (Onboarding, Adoption, Expansion, Renewal, VOC etc.)

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SuccessBLOCs Gallery

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Scorecards

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Segments

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Reports & Analytics

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Assets

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Manual (On-Demand) SuccessPlays

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Triggered (Event-Based) SuccessPlays

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Customer Communication

Automated Touchpoint

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One-Time Campaigns

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Scheduled Campaigns

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Ongoing Campaigns

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Destination Pages

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Campaigns Sent

250 emails/month

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Executive Console

Customer Health Configuration

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Revenue Center

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Team Spotlight

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Usage Monitor

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AI & Machine Learning

Early Warning System

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Alerts and Notifications

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SuccessPlay Effectiveness

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Data Management

Customer Data Hub

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Data Modeler

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Health Designer

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Integrations - Manual Upload

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Integrations - Scheduled/Connected

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Rapid Insight Forms

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User Management

User Roles & Assignments

Standard

Custom

Permissions

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Success Teams

1 Team

Unlimited

Platform Capabilities

Self Service Administration

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Custom URL

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Custom Logo

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Custom Watermark

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Shield

Google Authentication

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SSO Support

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Services & Support

Customer Community

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Knowledgebase

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Video Tutorials

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Enterprise Support Package

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Implementation Support

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Available

Designated Success Manager

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Available

Community

Beta
FREE

Whether you are just starting out or want to learn and teach customer success, Totango Community gives you everything you need to start today. No credit cards. No trial period.

Sign Up
Up to 3 users

All essential capabilities including:

Single Unified View of Customer

Alerts & Notification

Automated Lifecycle Management and Playbooks

Customer Communications

Executive Console

AI and Machine Learning

Data Management

User Management

Platform Capabilities

Shield

Support

See all features

Business

A fully loaded customer success solution complete with advanced features and the best support package to scale your operations and maximize growth. Customize a plan for your start-up, growth or enterprise needs.

30-Day Free TrialRequest Demo
Unlimited Users

Everything included in the Community package + more enterprise features.

See all features
Totango Shield protects data

Security and privacy are built into the foundation of our customer success platform and company

Recognized Leader in Customer Success

Our customer success platform and mobile app have won awards from leading experts across the technology space.