Why Totango vs. Gainsight?

Get customer success software that's easy to setup and offers quality support.

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See how we stack up against Gainsight & other CS tools

Get enterprise scale, without heavy IT or consulting resources.

Totango

Totango

Gainsight

Other CS Tools

360-degree customer account profile

Totango

Other CS tools

Automated workflows triggered by customer data

Totango

Other CS tools

Customizable reporting dashboards

Totango

Other CS tools

Enterprise-grade privacy and security

Totango

Other CS tools

Pre-built customer success programs with embedded best practices

Totango

Other CS tools

Connections with your existing tech stack to capture customer data

Totango

Other CS tools

Composable architecture and schema-less data model for easy pivoting

Totango

Other CS tools

Multi-dimensional health that supports complex account and product structures

Totango

Other CS tools

Global footprint to support enterprise businesses with large, distributed teams

Totango

Other CS tools

No professional services needed to get started quickly or pivot when needed

Totango

Other CS tools

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Totango Customer Data Platform

Quickly launch CS programs to help you achieve your business goals

Our SuccessBLOCs give you relevant reports, workflow automations, campaign content, and more to help you successfully collaborate on customer outcomes—right out of the box.

SuccessBLOCs for leaders in Customer Success and Client Success include:

  • Digital onboarding
  • Customer health
  • 360 customer views
  • Customer journeys
  • And more
Explore our CS Programs

Our customers continue to see success across their Customer Success programs

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+130%

Net revenue retention

20%

Churn reduction

30pt

NPS increase
Totango Customer Data Platform

Integrate with all of the tools you already use

Securely connect all of your customer data for a single, unified view of the customer. Simple to administer and maintain.

Try it Free
Totango Customer Data Platform

Integrate with all of the tools you already use

Securely connect all of your customer data for a single, unified view of the customer. Simple to administer and maintain.

Try it Free

With Totango, you can more effectively get a single view of the customer, facilitate dynamic customer segmentation, and analyze your customer data so you can proactively engage customers with personalized communication at every stage of their customer journey. As a result you can create a better experience for your customers while helping grow revenue for your company.

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Totango Customer Data Platform
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