Totango is named a Leader in The Forrester Wave™ Customer Success Platforms, Q4 2025 report. Earns 4.5/5 in the Strategy category 🎉
With Totango, Waystar managed client success by prioritizing risk in a growing business, successfully reducing churn by 20%.
Totango named a Leader in The Forrester Wave™: Customer Success Platforms, Q4 2025. Scores 5/5 in Vision, Innovation, Roadmap, Pricing Transparency & Flexibility
Totango’s upcoming product releases will be designed give CSMs guided workflows to prep and act, and managers executive-level reporting to analyze engagement gaps, track IC performance, and improve quota planning.
Winter weather certainly makes you appreciate sunny days. I changed my travel plans today to take advantage of the beautiful weather to ski in Jasper, Canada.
Winter is here, and we all definitely feel it! It’s 36 degrees outside where I’m based in California, and I know it’s much colder for many of you.
At Totango we strive to deliver cutting-edge approaches to the challenges facing the Customer Success industry. Today we are thrilled to announce our latest innovation, Totango Dynamic Assignment.
Customer Success Campaigns is a simple, intuitive, and scalable way to automatically engage with every single user in your customer base with the right message at the right time based on their behavior and actions. This is something that traditional marketing systems are unable to do. Campaigns takes Totango’s powerful analytics capabilities and enables you to create precise user and account segments to target with messages and content that will drive desired business outcomes.
