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Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

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Hear what our industry experts are saying

Mastering customer health scoring: how to get data you actually trust
Rethink customer health: it’s not just a CS problem anymore
4 steps to turn customer objectives into renewal success
How to activate customer-led growth to unlock expansion
Totango is GDPR Compliant, SOC-2 Certified, and SCIM & SSO Supported
Industry Trends

4 steps to turn customer objectives into renewal success

Boost renewals by tracking customer objectives. Learn to set milestones for value realization and reduce churn.

Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

Best Practices

4 ways to structure your customer success team for maximum retention and revenue growth

Customer success team structure forms the foundation for a successful CS team. Learn four keys to organizing a winning team.

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Trends

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Escalations

Automate Escalation Processes for Optimized Customer Experience

Customer Success

What Is Customer Segmentation? Definitions, Uses and Success Tips

What is customer health score
Best Practices

What is customer health score?

Customer Health Score takes multiple dimensions of customer data measures and consolidates them into a single representation of green, yellow or red. It is a consolidation all the information the company has about the customer, from all probes, people and systems, past and current.

Metrics that matter
Revenue growth
Customer-led growth
Product Updates

Supercharging Your Tech Stack with Totango: Amplify Your Data Warehouse

Customer Engagement

Q&A Session: Mastering Scale with Digital Customer Journeys

Customer Engagement

7 Great Customer Engagement Ideas