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Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

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Hear what our industry experts are saying

Mastering customer health scoring: how to get data you actually trust
Rethink customer health: it’s not just a CS problem anymore
4 steps to turn customer objectives into renewal success
How to activate customer-led growth to unlock expansion
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Industry Trends

4 steps to turn customer objectives into renewal success

Boost renewals by tracking customer objectives. Learn to set milestones for value realization and reduce churn.

Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

Best Practices

4 ways to structure your customer success team for maximum retention and revenue growth

Customer success team structure forms the foundation for a successful CS team. Learn four keys to organizing a winning team.

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Business Continuity

Revising Your Customer Success Crisis Plan

How to Retain At-Risk Customers When Everyone is At-Risk

Best Practices

5 Best Practices for a Remote Customer Success Team

Product Updates

Get more out of SuccessBLOCS and APIs

5 Ways to Reduce Customer Churn for SaaS in a Recession

You Need a SaaS Churn Analysis ASAP. Here's Why.

The Best Customer Retention Strategies in B2B for 2020

Is Customer Retention Management Software Worth It?

Product Updates

Totango offers more ways to stay aligned with your team and customers