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Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

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Hear what our industry experts are saying

Mastering customer health scoring: how to get data you actually trust
Rethink customer health: it’s not just a CS problem anymore
4 steps to turn customer objectives into renewal success
How to activate customer-led growth to unlock expansion
Totango is GDPR Compliant, SOC-2 Certified, and SCIM & SSO Supported
Industry Trends

4 steps to turn customer objectives into renewal success

Boost renewals by tracking customer objectives. Learn to set milestones for value realization and reduce churn.

Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

Best Practices

4 ways to structure your customer success team for maximum retention and revenue growth

Customer success team structure forms the foundation for a successful CS team. Learn four keys to organizing a winning team.

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Customer Success

Grow Customer Relationships: Strategies for Long-Term Success

Product Adoption

How to Increase Product Adoption Rates: Tips for SaaS Enterprises

Customer Health

The Complete Guide to Improving Your Customer Success Health Score

Customer Journey

How to Map the Customer Journey Stages to Foster Lifetime Value

Escalations

The Top 5 Customer Escalation Best Practices You Need to Know

Company News

Totango Launches Customer Advisory Board to Drive Industry-Wide Innovation for Customer Success

Customer Success

7 Customer Success Team Goals for Your Enterprise in 2019-2020

Company News

A New Partnership with Oracle: Enabling Enterprises to Compete and Win in Today’s Customer Centered Economy

How to calculate adoption rate
Best Practices

How to calculate adoption rate and its impact on customer lifetime value

Metrics that matter
Revenue growth
Customer-led growth