Blog

Perspectives
Industry Trends
Best Practices
Product Updates
Best Practices

4 ways to structure your customer success team for maximum retention and revenue growth

Discover proven team structures that boost retention and revenue for SaaS. Build a customer success organization with these 4 principles that power long-term growth.

Read now

Hear what our industry experts are saying

Mastering customer health scoring: how to get data you actually trust
Rethink customer health: it’s not just a CS problem anymore
Totango is GDPR Compliant, SOC-2 Certified, and SCIM & SSO Supported

Inside our journey to a customer-led community

Discover how a customer-led community drives success. Boost engagement, peer learning and product adoption with a unified customer success community.

Industry Trends

Rethink customer health: it’s not just a CS problem anymore

Go beyond red flags — align teams, drive customer health, and scale revenue success. Proven strategies for CS and RevOps leaders.

Perspectives

Mastering customer health scoring: how to get data you actually trust

Unlock customer health insights for real growth. Learn how to collect reliable data to drive smarter success strategies.

Get the latest in customer success best practices

Sign up for our newsletter and stay up to date.

Learn how to prevent churn, grow revenue, and boost team productivity

BY TOPIC
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
C-suite collaboration
Industry Trends

The unexpected C-suite collaboration you need for success

Revenue growth
Go-to-market strategy
Customer-led growth
TrustRadius most loved
Product Updates

Totango wins TrustRadius 2024 Most Loved award

Scale your business
Customer-led growth
Gross retention vs net retention
Best Practices

Gross retention vs. net retention: What’s the difference?

Churn prevention
Revenue growth
Customer-led growth
Metrics that matter
Three legged stool approach fuels growth
Industry Trends

Hand-in-hand, not handoff: How a three-legged stool approach fuels growth

Revenue growth
Go-to-market strategy
Customer-led growth
Next generation of CS
Industry Trends

2024 expectations: The forefront of the next generation of customer success

Customer-led growth
Go-to-market strategy
Artificial intelligence
3 ways to drive growth
Perspectives

3 ways to use a ‘listen-and-learn’ approach to drive alignment and growth

Revenue growth
Customer-led growth
Go-to-market strategy
Customer Success Predictions 2024
Industry Trends

New year, new CS: 2023 recap and what’s to come in 2024

Revenue growth
Go-to-market strategy
Customer-led growth
Totango and Gong
Product Updates

Unlock growth potential with Totango revenue intelligence integrations

Customer-led growth
Revenue growth
Unlock business growth
Industry Trends

Expert tips to unlock business growth with customer success operations

Revenue operations
Revenue growth
Customer-led growth