Welcome to our list of common Customer Success terms. Keep up with our continually evolving industry and empower yourself with the latest Customer Success terms, definitions, and knowledge.
Create a Free AccountA customer data platform (CDP) is software that collects and synthesizes data from various sources into a holistic view of each customer.
Having access to a comprehensive customer profile allows you to identify where improvements need to be made and create more personalized engagements. Three key benefits of a CDP for your organization are:
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