Customer Success Glossary

Welcome to our list of common Customer Success terms. Keep up with our continually evolving industry and empower yourself with the latest Customer Success terms, definitions, and knowledge.

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Product Led Growth

Product-led growth (PLG) is a user-centric methodology that focuses on providing exceptional user experiences and effective go-to-market strategies that allow the end user to realize the value of the product for themselves. Essentially, the product sells itself by demonstrating value to the end user.