Totango is the easiest and fastest way to unleash best-in-class customer engagements. Dig into our videos, articles or sign up for a live learning session with our CS and product experts to take advantage of everything Totango has to offer for your business.
Click to watch our on-demand demo. You can also register for a live demo.
Have questions on setting up your Totango instance or how to integrate and configure your data? We can help. Join our product experts on a live session below to ask questions.
Have questions on how to set-up and configure your Totango instance? Register for one of our weekly Product Office hours to get help from our product experts.
Schedule: Weekly
From integrating your data sources to configuring your queries correctly, our weekly Ask Me Anything sessions help you get your data up and running quickly.
Schedule: Weekly
Get hands-on, best practices from the best in the biz. Dive into your chosen customer journey segment to swap stories, chat, and see how it’s done.
SuccessBLOCs are now even better with the Customer Experience Canvas. This modern visual orchestration tool makes it easy and fun to design, build, and run experiences that make your customers say "wow.” Join us as we walk you through how to use Canvas to map your customer journey with Tracks, organize your activities (SuccessPlays and Campaigns) into Cards, and run and tune your automated flow, all-in-one place.
Host: Nate Richardson
Schedule: Weekly
Join our expert-led jam session to implement a consistent, predictable, and efficient customer onboarding experience.
Hosts: Bhanu Shandilya & Ryan Scaffidi
Schedule: Bi-Weekly
Make your customer health score actionable. Learn how to configure and use our Customer Health models - Account Health and Multidimensional Health - for an indicator that helps you quickly pinpoint issues or a deeper “dimensional analysis” that can be tailored more specifically to the operational priorities of your business.Leave this session ready to take action, direct processes, and implement your improvement plan. Join our team of experts… For the Health of it!
Hosts: Elizabeth Tajonar & Ryan Scaffidi
Schedule: Bi-Weekly
Digitally Onboard high volumes of customers quickly and efficiently. Improve velocity and time to value in this expert-led session; your runway to mastering onboarding at scale.
Hosts: Susan Rabano & Ryan Scaffidi
Schedule: Bi-Weekly
We’re the fastest solution to improving your NPS experience and getting the most out of your VOC programs. That’s right, we have all the right actions in place to consistently execute and improve your scores and create advocates for your brand.
Hosts: Ella Eng & Ryan Scaffidi
Schedule: Bi-Weekly
