Totango provides unlimited scalability and unmatched time to value to help cross-functional enterprise businesses create a 360° view of customer health and improve data visibility across the organization.
Bring in customer data from any source—such as your CRM, help desk, billing, and product analytics platforms—and send data to the tools other teams prefer.
Give teams across your organization access to view all customer data within Totango to create a shared view of customer health.
Bring all data together in a single page view of a customer. Monitor product usage and customer health. Track activity and view recent updates for each account.
Totango In-App will be available to select Totango Composable Customer Success customers beginning July 10, 2023.
What are the requirements to participate in the beta?
You must be a current Totango Composable CS customer willing to meet with the Totango product management team to regularly provide feedback on the product. You will also be required to install the Totango script on your web app and must be able to use Google Chrome.
How much does Totango In-App cost?
Beta participants will receive free access to Totango In-App through the beta period and up until the product is generally available. At that time, Totango In-App will be available as a paid upgrade to beta users and new customers.
Our aim has been to provide our team with far more visibility and actionability with respect to data, both internally (i.e. vital business trends) and externally (i.e. customer health). To date, we have already realized notable benefits, as Totango has allowed us to integrate multiple previously-disparate data sources for far more holistic analysis and insight generation. We expect these benefits to only grow as we further integrate and add to our dataset.
SuccessBLOCs are pre-built customer success program templates, embedded with industry best practices so you can get started quickly, and improve the churn and retention metrics that matter.
Understand the state of your customer base at a glance & take action on performance
Understand and improve the health of your customers with multidimensional health.
Get instant visibility into customer signals and critical events to help you reduce churn.