Totango provides unlimited scalability and unmatched time to value to help cross-functional enterprise teams achieve critical business outcomes at each stage of the customer journey.
Prevent churn before it happens by leveraging a data-driven early-warning system that automatically alerts you to customers who may be at risk due to issues like low product adoption, poor financial standing, and leadership changes.
Provide regular reports to share the status of customer risks across the entire organization to focus your team on important renewal-focused initiatives, like achieving a target retention rate and renewing customers on time.
Use customer data to identify and prioritize escalations to better manage your customer portfolio and ensure you are taking a proactive approach to assessing and responding to customers issues.
Totango In-App will be available to select Totango Composable Customer Success customers beginning July 10, 2023.
What are the requirements to participate in the beta?
You must be a current Totango Composable CS customer willing to meet with the Totango product management team to regularly provide feedback on the product. You will also be required to install the Totango script on your web app and must be able to use Google Chrome.
How much does Totango In-App cost?
Beta participants will receive free access to Totango In-App through the beta period and up until the product is generally available. At that time, Totango In-App will be available as a paid upgrade to beta users and new customers.
Totango helps us improve our revenue renewal rate, churn, and adoption by quickly identifying inactivity, feature usage, and connection issues.
Global Customer Success Marketing Manager, Schneider Electric
SuccessBLOCs are pre-built customer success program templates, embedded with industry best practices so you can get started quickly, and improve the churn and retention metrics that matter.
Understand and improve the health of your customers with multidimensional health.
Get instant visibility into customer signals and critical events to help you reduce churn.
Personalize your customers' product adoption experience to ensure use and help unlock additional value