Reskilling CS for the Future of Post-Sales

Thank you for registering. Enjoy the webinar!

Keith Frankel
Chief Executive Officer
Totango
Melanie English
Head of Value and Care
Totango
Randy DeHaan
VP of Growth
Totango

Customer Success is evolving fast.

As budgets consolidate, CS teams are being asked to do more than drive adoption and manage relationships. They’re being asked to drive customer outcomes and manage revenue. That means running in-depth customer discovery, partnering with executives to create a path to achieving measurable ROI, and holding customers accountable to reaching outcomes. 

With this change in responsibility comes a requirement for new skills, but the majority of post sales teams aren’t yet actively enabling this reskilling process.  Join us on October 15th as we discuss Reskilling CS for the Future of Post-Sales.

During this session, we’ll: 

  • Explore the new skills that are increasingly becoming mandatory in post-Sales. 
  • Share the top lessons learned from 20+ top CS and Revenue leaders who are making these shifts.
  • Provide tactical steps to start reskilling your CS teams today.