Customer-focused processes are critical to any business today. Whether small scale to enterprise sized, your relationship with your customers decide how well your business performs currently and in the future. As a result, a thriving business requires maximum buy-in and satisfaction from your customers. Guy Nirpaz, Founder and CEO of Totango, gives a high-level introduction to Customer Success as a growth engine for the business, and the mindset needed to realize customer success goals. Likewise, Guy covers a general overview of customer success and how Totango connects your business data into a clear and actionable platform.
Totango delivers more than just a function; it is an overall strategy to transform your entire business and drive business growth in a customer-driven economy.