As your company grows, customer success can be a way to maintain and/or accelerate your velocity. Listen in as Brian Merritt, VP of Customer Success at Trustpilot talks about his experience with growth with Trustpilot and how Totango’s customer success tools helped Trustpilot reach their growth goals. Brian also talks about the evolution of Customer Success practices and how creating deeper connections improves both employee and customer experience.
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Ultimately, how your Customer Success teams perform directly ties into your company’s valuation and success. Set them up for success with Totango.