Have you experienced friction points within your business as different teams try to get on the same page? Have you had to wrangle multiple systems or platforms across your business? We get it. Waystar, a leader in the Healthcare technology space chose Totango to help them integrate different systems and processes stemming from various acquisitions and teams into one simple easy-to-use solution to evaluate and improve customer health. Waystar Director of Client Success Katie Patel, shares her experiences on how Totango’s Customer Success solutions unified their systems to help Waystar succeed.
In this video, you will learn:
While you might not necessarily be in the healthcare industry, with a unified Totango Customer Success system, you and your business can get everyone on the same page to proactively manage your customers, and provide a seamless customer experience that increases retention and customer expansion opportunities.