A lot has changed since our last State of the CS Industry webinar in 2019. COVID disrupted our lives and the world underwent a massive digital transformation in a matter of a few weeks. This change has had a big impact on Customer Success teams because of their role in facilitating this transformation. Learn more about the current state of the Customer Success industry and what the future holds at our upcoming webinar.
Join Anne Ting, SVP of Marketing and Kevin O’Came, SVP of Customer Success at Totango, on August 27th, 2020 at 10 AM PT/ 1 pm ET for a deep dive into the trends that we are seeing in the industry, how much has changed since the outbreak of the pandemic, impacts on hiring and compensation and lastly what our outlook is for 2020 and beyond.
Can’t make the webinar? Be sure to register anyway so you can get a copy of the webinar recording and the full report.