Are you ready to put the word “uncertainty” to rest yet? In our biggest State of the Customer Success survey, over 1,600 Customer Success professionals shared insights into their key goals and how they are meeting the challenge of scale and growth.
Join us on June 23 at 9 AM PT/ 12:00 pm ET as we break down the key benchmarks for CS teams, trends in compensation and the technology and tools organizations are using to enable greater visibility and collaboration.
What you will learn:
- How the focus of organizations has shifted from business outcomes to customer outcomes.
- Why digital technology is no longer just a nice-to-have or a complement to in-person experiences; it is now a necessity and is crucial to the success of CS.
- How CS professionals are shifting their focus from minimizing churn to fueling the flywheel, driving growth from expansion and customer advocacy.
Can’t make the webinar? Be sure to register anyway so you can access this and other great webinars on-demand.