WEbinar

2021 State of the Customer Success Industry and Salary Report Webinar

June 23 @ 9 AM PT/ 12:00 pm ET
hosted by:
Kevin O'Came

Anne Ting
SVP Marketing
Totango

Kevin O'Came

Robyn Fernandez
Senior Director, Customer Success
Totango

Kevin O'Came

Are you ready to put the word “uncertainty” to rest yet? In our biggest State of the Customer Success survey, over 1,600 Customer Success professionals shared insights into their key goals and how they are meeting the challenge of scale and growth.   

Join us on June 23 at 9 AM PT/ 12:00 pm ET as we break down the key benchmarks for CS teams, trends in compensation and the technology and tools organizations are using to enable greater visibility and collaboration.

What you will learn:

  • How the focus of organizations has shifted from business outcomes to customer outcomes.
  • Why digital technology is no longer just a nice-to-have or a complement to in-person experiences; it is now a necessity and is crucial to the success of CS.
  • How CS professionals are shifting their focus from minimizing churn to fueling the flywheel, driving growth from expansion and customer advocacy.

Can’t make the webinar? Be sure to register anyway so you can access this and other great webinars on-demand. 


Read the transcript

Register today

Register Today

Register
hosted by:
Kevin O'Came

Anne Ting
SVP Marketing
Totango

Kevin O'Came

Robyn Fernandez
Senior Director, Customer Success
Totango

Kevin O'Came

Learn by doing. For free.
.

Rally your whole company around Customer Success.

Get Started for Free