Activate your COVID-19 Toolkit to protect your core business

Did you miss the live event? Recording coming soon. Register to get the recording.

Totango and Catalyst

Register today

00
days
00
hrs
00
min
00
sec

Online/Virtual – Free

Friday, May 1, 2020

Investing in customers is the highest priority for securing revenue and adapting for uncertain times. Waiting is not an option. Businesses need to become more agile, embrace digital, try new approaches, and tune their engagement model for efficiency and scale.

The COVID-19 Customer Engagement Toolkit gives you a complete toolkit you can put in place to protect your core business and identify opportunities for growth.  

Join Ravit Danino and Robyn Fernandez from Totango on April 30th, at 11am PT | 2pm ET to learn how to install, configure and activate your pre-built Customer Engagement Toolkit to manage for today’s unprecedented times and uncertainty.

Learn how our COVID-19 Toolkit can help you:

  • Keep a live view of the COVID-19 impact on your business
  • Drive a cadence of communication and engagement with your customers
  • Promote your digital (remote) services so you can continue to deliver value


Can’t make the webinar? Still complete the registration so we can send you a recording following the event.

Register to Watch

Speakers

No items found.

Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell,
CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

Register today to watch

Register today

hosted by:
Kevin O'Came

Ravit Danino
SVP of Product, Totango

Kevin O'Came

Robyn Fernandez
Director of Customer Success, Totango

Kevin O'Came

Investing in customers is the highest priority for securing revenue and adapting for uncertain times. Waiting is not an option. Businesses need to become more agile, embrace digital, try new approaches, and tune their engagement model for efficiency and scale.

The COVID-19 Customer Engagement Toolkit gives you a complete toolkit you can put in place to protect your core business and identify opportunities for growth.  

Join Ravit Danino and Robyn Fernandez from Totango on April 30th, at 11am PT | 2pm ET to learn how to install, configure and activate your pre-built Customer Engagement Toolkit to manage for today’s unprecedented times and uncertainty.

Learn how our COVID-19 Toolkit can help you:

  • Keep a live view of the COVID-19 impact on your business
  • Drive a cadence of communication and engagement with your customers
  • Promote your digital (remote) services so you can continue to deliver value


Can’t make the webinar? Still complete the registration so we can send you a recording following the event.

Featuring leaders from:

Waystar

Read the transcript

Register today

hosted by:
Kevin O'Came

Ravit Danino
SVP of Product, Totango

Kevin O'Came

Robyn Fernandez
Director of Customer Success, Totango

Kevin O'Came

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

Download
FEATURING:
Kevin O'Came

Ravit Danino
SVP of Product, Totango

Kevin O'Came

Robyn Fernandez
Director of Customer Success, Totango

Kevin O'Came
Kevin O'Came
Kevin O'Came