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Adoption is more than just usage. It’s helping your customer get the most out of your services. One of the key elements of success for customer retention is adoption and usage of the product or solution. By making sure the right customers are using the right functionalities, and seeing value, you will benefit from higher retention rates and customer satisfaction.
In SuccessBLOCs: Onboarding, Escalation, and Adoption, the third installment Adoption, you'll learn:
-How to measure success in handling customer Adoption
-Find out ways to make sure the customers are seeing value and are using the product or solution
-Benefit from higher retention rates and customer satisfaction
Download the presentation here.
