In-person

Austin Customer Success & Sales Leaders: Masterclass Workshop

Join us for networking with top CS and Sales leaders in Austin, TX. Identify key frictions around Customer Success & Sales Collaboration and together come up with product and process improvements.

October 12 @ 2 PM CT

Did you miss the live event? Recording coming soon. Register to get the recording.

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May 4, 2023 @ 9 AM PT/12 PM ET

Austin Customer Success & Sales Leaders: Masterclass Workshop

Join us as we work together to accelerate the opportunities for driving retention, renewal, and expansion.

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Online/Virtual – Free

Thursday, October 12, 2023

Austin Customer Success & Sales Leaders: Masterclass Workshop

Join us for networking with top CS and Sales leaders in Austin, TX. Identify key frictions around Customer Success & Sales Collaboration and together come up with product and process improvements.

‍

Register to Watch

Speakers

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Agenda

9:00-9:05 PST

Welcome

Karen Budell, CMO, Totango

9:05-9:15  PST

The next generation of CS
Everything you need to know: new research, new success stories, new paradigms

Alistair Rennie, CEO, Totango
Karen Budell, CMO, Totango

9:15-9:30  PST

Expanding Totango partnerships & innovation
Deep-dive on Totango's latest innovations and integrations to our CS software

Ravit Danino, SVP of Product, Totango

9:30-9:50  PST

Delivering CS outcomes
The "X" factor—Learn how Waystar leans into CXO partnerships to drive results

Madhavi Bezwada, VP Client Success, Waystar

9:50-10:05  PST

Driving outsized impact with scaled CS
How Extreme Networks uses digital programs to drive business growth

Allie Irvin, Head of CS, Extreme Networks

10:05-10:25  PST

CS hot takes!
Spicy conversation on the most challenging and exciting topics facing the CS industry

Erika Brookes, CMO, Higher Logic
Kristin Hayer, Founder and CEO, The Success League
Peter Armaly, VP of Customer Success, ESG
Chris Dishman, SVP Global CS, Totango

10:25-10:30  PST

Close & Thank You

Chris Dishman, SVP Global CS, Totango

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hosted by:
Kevin O'Came
Kevin O'Came
Kevin O'Came
Kevin O'Came
hosted by:
Kevin O'Came
Kevin O'Came
Kevin O'Came

Join us for networking with top CS and Sales leaders in Austin, TX. Identify key frictions around Customer Success & Sales Collaboration and together come up with product and process improvements.

‍

Featuring leaders from:

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hosted by:
Kevin O'Came
Kevin O'Came
Kevin O'Came

Want the basics? Review the 2022 Customer Success Industry & Salary Report.

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