Marius Laza, VP of Customer Success at Postclick
Postclick is on a mission to automate advertising conversion by dynamically delivering relevant post-click experiences at a scale previously thought impossible.
As a company that builds personalized landing pages and experiences for its customers, it was only fitting for Postclick to offer their customers a personalized success experience as well.
Working with clients that have diverse needs, Postclick turned to Totango to help them trigger tasks for their high-touch success team and automate relevant experiences to provide even more value for their low-touch customers.
Join us on Thursday, March 25th at 11:00 am PST | 2 pm EST as Marius Laza, VP of Customer Success at Postclick shares how they are using technology and automation to manage more and more customers with a lean team, drive growth in product adoption, and continue to deliver uniquely personalized experiences across their entire customer base.
What you will learn:
- How to build a Customer Lifecycle and automate triggers for action
- How to create and use dynamic health scores
- Ways to personalize your success approach for different needs, at scale