The last year has proven a great accelerator for transformational trends underway in technology industries across the world. Those who embraced technology and a digital first approach to their customer engagements have survived and even thrived, growing rapidly without the need to add more headcount. Whether your business is high touch or high volume, the right digital nurture strategy will help you deliver engaging, relevant, and effective customer engagements at scale.
Join Ravit Danino, SVP of Product and Nate Richardson Product Manager at Totango as they walk through the “must-haves” for a successful digital first customer journey by using Totango’s Digital SuccessBLOC bundle to automate a low touch/high volume onboarding, nurture and renewal process that drives successful outcomes with your customers and your bottom line.
What will you take away?
- Learn the benefits of a Tech-Touch Program
- The value of building a digital nurture program for all customers
- How to get started with the Digital SuccessBLOC Bundle
- How to measure the success of your campaigns